Korean Air Atlanta Office – Address, Services, and Contact Details
The office, which is conveniently placed in Atlanta, helps passengers with luggage policies, special services, and flight information, guaranteeing a seamless journey with Korean Air’s top-notch standards and hospitality.
| Item | Information |
|---|---|
| Address | 4500 ASR Road, Building B #205, South Cargo Terminal, Atlanta, GA 30354 (USA). |
| Contact number | +1 404-763-0185 |
| Emergency contact | +1 678-314-6036 |
| Email ID | Export: KEEXPORTATL@allianceground.com Import: KEIMPORTATL@allianceground.com |
| Official website | www.koreanair.com |
| Airport / Terminal | Airport: Hartsfield-Jackson Atlanta International Airport. Terminal: International Terminal (Concourse F) |
| Baggage allowance | Carry-on for economy = one main carry-on + one personal item, weight up to ~10 kg combined. For checked baggage: 1st bag free, 2nd bag free; weight typically 23 kg limit for economy. |
| Check-in area | Check-in for international flights is in the International Terminal / Concourse E & F of ATL. |
| Medical services | At ATL: Medical assistance available, AEDs (~200 units) throughout terminals, nursing stations. |
| Parking areas | ATL offers multiple parking options: hourly, daily, economy; e.g., daily parking, covered deck across from terminals; Shuttle services to park-ride lots. |
| Smoking area | Smoking is prohibited inside the terminals at ATL. Designated outdoor smoking zones are located outside the terminal entrances (departures/arrivals) at least 25 ft away. |
| Special meals | Korean Air allows special meals (e.g., for health/religion/dietary) if requested up to 24 hours before departure. |
| Security services | Standard airport security via TSA at ATL applies. |
| Working hours | Monday to Sunday, 24 hours |
| Flight status | www.koreanair.com/flight-status |
| Rest areas | At ATL there are lounges, seating areas, nursing pods, etc. |
| WiFi services | Free WiFi (“ATL Free WiFi”) is available across virtually all areas in ATL. |
| Travel documents | Standard international travel documents required: passport, visa, boarding pass, etc. |
| Pets friendly | Pets (dogs, cats, birds) may travel in cabin, as checked baggage, or as cargo depending on size/breed/destination. At ATL, the airport has pet relief areas in each concourse. |
| Payment method | Airline ticketing accepts major credit/debit cards. |
| Prayer areas | At ATL: Inter-faith chapels and prayer rooms open 24/7 in Domestic Terminal (atrium – 3rd floor) and Concourses E & F (International) after security. |
Passengers may rely on the office for expert support and a pleasurable Korean Air travel experience, whether managing reservations, verifying flight information, or requesting assistance.