For travelers traveling between Southeast Asia and the Middle East, the Royal Jordanian Airlines Jakarta Office in Jakarta, Indonesia, offers dependable travel help. It provides information on visas, special meal requests, baggage advice, airline modifications, and ticket bookings. Customer service and seamless check-in preparation are guaranteed by the welcoming staff. The office facilitates travelers’ access to airline services, reservation management, and timely delivery of schedules and information.
| Category | Details |
|---|---|
| Office Address | JL. Boulevard Raya, Kelapa Gading Kensington Commercial Blok B No.12, Kelapa Gading, Jakarta 14240, Indonesia |
| Contact Number | +62 21 24521200 |
| Email ID | customer.services@rj.com |
| Official Website | https://www.rj.com |
| Working Hours | Monday – Sunday, 9:00 AM – 5:00 PM |
| Airport Name | Soekarno–Hatta International Airport |
| Airport Code | CGK |
| Airport Address | Pajang, Tangerang City, Banten, Indonesia |
| Airport Contact | +62 21 55912648 |
| Terminal | Main international terminal. Check-in counters at CGK. |
| Baggage Allowance | Royal Jordanian generally allows economy passengers 1 checked bag (up to 23kg/50lbs) and 1 carry-on (up to 7kg/15lbs). |
| Category | Details |
|---|---|
| How to Reach | Accessible by taxi, ride-hailing apps, airport train, and public buses to CGK. |
| Travel Insurance | Available on request during ticket booking. |
| Travel Documents | Valid passport, visa, and ticket required for international travel. |
| Payment Method | Cash, credit card, debit card. |
| Immigration | Immigration counters available at Soekarno–Hatta Airport. |
| Customs Counter | Available at arrival terminal for international passengers. |
| Trolleys | Available at airport check-in and arrival areas. |
| Telephones | Public phones available inside airport terminals. |
| Wi-Fi Services | Free airport Wi-Fi at CGK. |
| Pet & Animal Services | Pet travel assistance available on advance request. |
| Do’s & Don’t | Follow baggage rules, carry valid documents, arrive early for check-in |
| Public Transport Access | Airport rail link, DAMRI buses, taxis, and app-based transport to/from CGK |
The Jakarta office of Royal Jordanian Airlines contributes by offering assistance and direction to passengers. It makes international trip planning easier with features like luggage solutions and booking support. While upholding the airline’s dedication to quality and customer satisfaction, its staff makes sure that travelers feel secure, knowledgeable, and ready for their travels.