Lufthansa Airlines Düsseldorf Office in Germany
One of the most important customer service and ticketing locations for Lufthansa passengers is the Düsseldorf office in Germany. The office is open every day and helps travelers with airline reservations, check-in, cancellations, baggage inquiries, lounge access, and special travel services. It is located in Düsseldorf at Wanheimer Str. 61 (also serving at Düsseldorf Airport, Flughafen§ 105). Employees assist with reservation management, offer travel advice, and assist travelers arriving in Düsseldorf and other international locations.
Lufthansa Airlines Düsseldorf Office & Flight Info
| Category | Information |
|---|---|
| Airline Name | Lufthansa Airlines |
| Office Address | Wanheimer Str. 61, 40472 Düsseldorf, Germany |
| Airport Office Address | Düsseldorf International Airport, Flughafenstraße 105, 40474 Düsseldorf, Germany |
| Phone | +49 069 86 799 799 |
| Airport Phone | +49 211 4210 |
| customer.relations@lufthansa.com | |
| Official Website | https://www.lufthansa.com |
| Office Operating Hours | City: ~09:30–18:00 Mon‑Fri, Sat—10:00–13:00 |
| Airport Office Hours | 24 hrs, 7 days a week |
| Flight Status Link | www.lufthansa.com/flight-status |
| Online Check‑In Link | www.lufthansa.com/online-check-in |
| Baggage Allowance Link | www.lufthansa.com/baggage |
| Terminal for Lufthansa Flights | Terminal A |
Airport Services
| Service Category | Details |
|---|---|
| Nearby Airport | Düsseldorf International Airport (DUS) |
| Check‑In Area | Terminal A. Airline check‑in desks, self‑service kiosks, bag drop counters (e.g., counters 111‑120 & 181‑190) |
| Medical Services | Medical aid and first aid facilities available inside terminals. |
| Parking Areas | Multiple parking zones (P1, P2, P3, express & long‑stay) with booking options onsite & online. |
| Smoking Areas | Dedicated smoking lounges/spaces in terminal areas. |
| Security Services | Multiple security checkpoints before departures. standard EU aviation security procedures. |
| Airport Assistance / Meet & Greet | Lufthansa & airport assistance services for special needs passengers and VIP/Meet & Greet available on request with advance booking. |
| Wheelchair Services | Accessible services for passengers with reduced mobility throughout terminal and airside areas. |
| Customer Service Desks | Airport info desks located in arrival and departure levels. opposite cafés/in central halls. |
| Retail Services | Duty‑free shops and retail outlets inside terminal (books, souvenirs, travel goods). |
| Food & Beverage | Multiple cafés, restaurants, bars throughout terminals for passengers pre‑ and post‑security. |
From booking and ticketing to airport services and travel assistance, the Lufthansa Düsseldorf Office provides essential on-ground support for travelers. It is a crucial point of contact for everyone flying with Lufthansa through Düsseldorf because of its central position and round-the-clock availability, which guarantee prompt assistance for travelers.