Lufthansa Airlines Cairo Office – Location & Flight Details
For travelers flying with Lufthansa in Egypt, the airline’s Cairo office serves as a vital support hub. The office, which is conveniently located downtown Cairo, offers a wide range of travel services, including baggage queries, special service requests, flight adjustments, and ticket reservations.
| Category | Details |
|---|---|
| Office Address | 1191 Corniche El Nil, Boulak (Bulaq), Cairo Governorate 4311103, Egypt. |
| Contact Number | +20 2 25804710 (some sources) +20 2 2580 3500 (alternative) |
| Email ID | customer.relations@lufthansa.com |
| Official Website | www.lufthansa.com |
| Airport & Terminal | Cairo International Airport (CAI). The Lufthansa flights depart from Terminal 3. |
| Baggage Allowance | • Checked baggage: For intercontinental flights: Economy – 1 piece up to 23 kg; Business – 2 pieces up to 32 kg each. • Carry-on: Economy/Premium Economy – 1 item up to 8 kg (55 x 40 x 23 cm); Business/First – 2 items up to 8 kg each. |
| Check-in Area | At Terminal 3 (check-in counters on arrival) for Lufthansa. |
| Nearby Airport | Cairo International Airport (CAI) |
| Medical Services | CAI offers medical/first aid stations, pharmacies, etc in terminals. |
| Parking Areas | CAI has short-term and long-term parking including multi-storey garages for Terminal 3. |
| Smoking Area | Designated smoking areas are available in CAI terminals. |
| Shops & Restaurants | CAI Terminal 3 have duty-free shops, restaurants, cafés, international food court. |
| Ground Transportation | Taxis, private transfer, car rental available at CAI. The airport is ~15 km from city centre in Heliopolis/Egypt. |
| Security Services | Standard airport security and immigration checks apply; CAI has information desks, lost & found, etc. |
| Pet Services | You would need to check Lufthansa’s global pet policy and contact the Cairo office for local details. |
| Special Meals | You can request special meals on Lufthansa flights via their website/app. |
| Travel Documents | For Egypt → Germany via Lufthansa: ensure passport valid, appropriate visa/entry regulations; airline’s website provides entry/visa guidance. |
| Group Travel | For group bookings, contact the Lufthansa Cairo office or Lufthansa’s group booking services. |
| Refuelling | Fueling/refueling is a ground operation component at CAI for airlines; not a passenger-service item. The airport has full ground services. |
| Flight Status | www.lufthansa.com/us/en/timetable-and-flight-status |
The Lufthansa Airlines Cairo Office is essential to improving Lufthansa customers’ travel experiences in Egypt. It guarantees that every traveler’s journey is seamless from beginning to end with its customer-focused approach and extensive choice of services.