Royal Jordanian Airlines Amman Office in Jordan
Jordan’s flag carrier has a local sales and service office in Amman, Jordan, called Royal Jordanian RJ. It is situated on K. Ali Ben Al Hussein Street in the Hamid Complex and provides customer service, baggage help, flight information, ticket purchasing, and modifications and cancellations. Reservations, fare information, reward programs, and travel inquiries are all assisted by the helpful staff. Passengers traveling to or from Amman, both domestically and internationally, are served by this office.
Royal Jordanian Airlines Amman Office
| Item | Details |
|---|---|
| Office Name | Royal Jordanian RJ |
| Corporate/Head Office | Royal Jordanian Airlines (Building No. 37, Mohammad Ali Janah St., Amman) |
| Address | Hamid Complex, K. Ali Ben Al‑Hussein St. 206, Amman, Jordan |
| Phone Number | +962 6 500 2777 |
| customer.services@rj.com | |
| Official Website | https://www.rj.com |
| Working Hours | 24 hrs or 8 am–5 pm |
| Airport Office | Located at Queen Alia Intl Airport, Desert Highway, Amman |
| Services at Office | Ticketing & reservations, flight info, online & airport check‑in help, baggage inquiry, delayed/missing luggage, pet/visa info, cancellations, meet & greet info, transfers & concierge services. |
| Baggage Inquiry | www.rj.com/en/info‑and‑tips/baggage‑information/checked‑luggage |
| Online Check‑In Link | www.rj.com/en/info‑and‑tips/check‑in‑options/online‑check‑in |
Queen Alia Intl Airport (AMM) Facilities & Services
| Category | Details |
|---|---|
| Airport Name & Code | Queen Alia International Airport (AMM), Amman, Jordan |
| Main Terminal | One main passenger terminal with multiple levels for check‑in, departures, arrivals, lounges, shops & services. |
| Royal Jordanian Check‑in Area | Departures Terminal, Section A (RJ Counters A1–A3 for baggage drop; A16–A32 for destinations) |
| Terminal & Check‑in Times | Arrive at least 2–3 hrs before international departure. counters open ~3 hrs before flight. |
| Baggage Allowance | RJ checked baggage: varies by route/class — e.g., 1–2 pieces, usually 23–30 kg each, infants 10 kg, dimensions limit 158 cm total. Charges for extra/oversize apply. |
| Lost & Found / Undelivered Luggage | Royal Jordanian baggage service counter near Arrivals, call +962‑6‑479‑3186. |
| Medical Services | 24/7 medical centre on site at AMM. |
| Security Services | Standard airport security screening for all passengers, full CCTV & patrols at airport/parking. |
| Wheelchair / Special Assistance | Wheelchairs & assistance available through airline/handler (request in advance) + accessible facilities (toilets, lanes, parking). |
| Meet & Greet / Fast Track | Tikram Airport Services offers Meet & Greet, fast‑track check‑in/immigration/security for bookings. |
| Customer Service Desks / Info Kiosks | Information desks and kiosks within terminal (free Wi‑Fi, directions, multilingual staff). |
| Retail & Duty‑Free | Duty‑free shops, boutiques, bookstores, souvenirs pre‑ and post‑security. |
| Food & Beverage | Variety of restaurants, cafes & lounges inside terminal. |
| Parking Areas | Short‑term, long‑term, and premium parking lots with shuttle options (paid). |
| Ground Transport Options | • Airport Express/Sariyah Bus (to central Amman) • Official taxis (fixed rates) • Ride‑hailing (Uber/Careem) • Car rentals & private transfers. |
| Smoking Areas | Designated smoking zones. common in outdoor and some terminal areas. |
For travelers in Jordan’s capital, Royal Jordanian’s Amman office offers crucial airline services and assistance. It improves consumer convenience and helps guarantee seamless air travel experiences for both business and leisure travelers throughout the region, with trained professionals on hand to help with reservations and travel-related concerns.