The EL-AL Airlines Eilat Office provides complete airline assistance to passengers in Eilat, Israel. This local office, which is frequently located near Hatmarim 2, helps with reservations, ticketing, flight bookings, and customer inquiries for EL-AL’s domestic and international services. To help ensure seamless travel experiences, staff can provide knowledgeable advice on schedules, frequent-flyer perks, and travel requirements.
| Category | Details |
|---|---|
| Airline Office | EL AL Israel Airlines (Eilat Office) – Eilat, Israel |
| Address | Eilat, Israel |
| Contact Number | +972-3-977-1111 |
| Email ID | customerrelations@elalusa.com |
| Official Website | https://www.elal.com |
| Terminal at Airport | Flights operate through Ramon Airport. single terminal. |
| Baggage Allowance Info | Details available on EL AL’s website or during booking. |
| Luggage Inquiry / Lost & Found | Handled at airport baggage counters. Lost & Found services located in terminal arrival areas at Ramon Airport. |
| Check-In Area | Central check-in hall inside Ramon Airport terminal before security clearance. |
| Customer Service Desk | Airline counters in departure/arrival halls at the airport terminal. |
| Wheelchair / Special Assistance | Assistive services available via ground handler at airport. Book with airline before travel. |
| Meet & Greet / Airport Assistance | May be offered by EL AL upon request. check directly with airline. |
| Service / Facility | Details |
|---|---|
| Airport Name & Code | Ilan & Asaf Ramon International Airport (ETM). |
| Address / Location | Near Be’er Ora, ~18–20 km north of Eilat city center. |
| Terminal Info | Single modern terminal for both international & domestic flights. |
| Medical Services / First Aid | Medical point & first aid services available inside terminal. |
| Parking Areas | Multiple parking lots: short-term/public, taxi, staff, rental cars. charged parking available. |
| Smoking Areas | Restricted to designated outdoor areas per airport policy. |
| Security Services | Standard aviation security screening at check-in & before boarding. National security protocols enforced. |
| Lost & Found | Baggage Lost & Found counters in arrivals hall. |
| Wheelchair Services | Airport and ground handling assistance available. Passengers should request assistance in advance with airline. |
| Retail Services | Duty-free shops (perfume, cosmetics, souvenirs), stores inside terminal. |
| Food & Beverage | Several cafés, quick-service restaurants and eateries inside terminal before and after security. |
| Information Kiosks / Customer Info | Information desks and signage are available inside terminal. Airport info desks staff able to assist. |
| Airport Assistance / Escorted Services | Available via ground services companies. usually arranged via airline/handler. |
| Ground Transportation | Taxis, shuttle buses, rental car counters outside terminal. Egged bus routes connect to Eilat. |
For travelers using Israel’s national airline, EL AL’s Eilat office offers crucial airline support. It helps tourists efficiently plan and manage their trips both inside and outside of Israel by providing direct assistance with reservations and travel information.