Lufthansa Airlines Tel Aviv Office in Israel
Located at 37 Sheerit Israel St., Jaffa, Tel Aviv, the Lufthansa Airlines Tel Aviv Office provides local assistance to Lufthansa travelers. It helps travelers manage their itineraries and travel requirements directly with airline employees by providing services including ticket purchasing, flight modifications, cancellations, and customer questions. For assistance, contact the office at +972 3 905 8049 or customer.relations@lufthansa.com during regular business hours. Ben Gurion Airport also offers service support on Lufthansa flights.
Lufthansa Tel Aviv Office & Key Airline Contacts
| Category | Details |
|---|---|
| Office Name | Lufthansa Airlines Tel Aviv Office |
| Address | 37, Sheerit Israel St., Jaffa, P.O. Box 8082, Jaffa 6108002, Tel Aviv, Israel |
| Phone | +972 3 905 8049 |
| Email ID | customer.relations@lufthansa.com |
| Official Website | https://www.lufthansa.com |
| Lufthansa Flight Check‑In Online | www.lufthansa.com/en/online-check-in |
| Office Working Hours | 8:30 am – 5:00 pm Saturday–Thursday. closed on some holidays. |
| Airline Terminal at TLV | Terminal 3 |
| Check‑In Area | Main check‑in counters in Terminal 3 departures. open ~3–4 hrs before flight. |
| Baggage Allowance Info | Economy passengers are allowed 1 carry-on bag (up to 8 kg) and 1 checked bag (up to 23 kg), while Business class allows 2 carry-on bags and 2 checked bags (up to 32 kg each). |
| Luggage Inquiry / Lost Baggage | Lufthansa baggage tracing & claims via Lufthansa website links/contact options. |
Ben Gurion Airport (Tel Aviv) Facilities & Services
| Service / Facility | Details |
|---|---|
| Airport Name & Code | Ben Gurion International Airport (TLV), Israel |
| Primary Terminal for Lufthansa | Terminal 3 – handles international departures & arrivals. |
| Check‑In Area (Airport) | Departures hall in Terminal 3 (international). |
| Security & Immigration | Mandatory airport security before check‑in and passport control in Terminal 3. |
| Airport Assistance / Meet & Greet | VIP/concierge and meet & greet services are available. |
| Wheelchair Assistance | Accessible services and assistance can be arranged via airline or airport. |
| Lost & Found / Luggage Storage | Handled at airport wide desks. luggage storage & lost‑and‑found counters in passenger areas. |
| Customer Service / Info Desks | Information counters in Terminal 3 arrivals + departures. |
| Food & Beverage | Multiple restaurants, cafes, kosher options, and duty‑free food venues in Terminal 3. |
| Retail / Duty‑Free Shops | Duty‑free shops for electronics, fashion, cosmetics, souvenirs in Terminal 3. |
| Parking Areas | Multiple short‑/long‑term parking near Terminal 3. off‑site lots connected via shuttle. |
| Smoking Areas | Designated outdoor smoking areas outside terminals. |
| Medical Services | Medical clinic/first‑aid facilities available inside airport terminals. |
| Ground Transportation | Taxis, trains (from Terminal 3), buses, private shuttles, car rental counters & shared taxis. |
the Lufthansa Tel Aviv Office provides vital customer service support for travelers flying with the German carrier. It provides easy help via phone, email, or in person for anything from reservations to flight updates. The office facilitates easier travel to and from Tel Aviv by ensuring that visitors have local access to information and assistance.