The official city office of Jordan’s flag carrier airline, Royal Jordanian Airlines, is situated on Mansour Street in Baghdad, Iraq. For travelers flying with Royal Jordanian to and from Iraq, it provides reservations, flight booking, ticket modifications, and general travel assistance. For assistance, call or email the office, which is normally open from 9 a.m. to 8 p.m. every day. To ensure a seamless travel experience, staff members assist with seat selection, baggage inquiries, flight itineraries, and other customer service requirements.
| Category | Details |
|---|---|
| Office Name | Royal Jordanian Airlines |
| Address | Mansour St, Baghdad, Baghdad Governorate, 10011, Iraq |
| Phone / Contact Number | +964 771 110 5527 |
| Email ID | customer.services@rj.com |
| Official Website | https://www.rj.com |
| Working Hours | 09:00 – 20:00 (Sat–Thu) |
| Services at Office | Ticketing, booking changes, baggage help, visa info, pets/animals queries, online check‑in help. |
| Baggage Allowance Info | https://rj.com/en/info-and-tips/baggage-information/checked-luggage |
| Travel Insurance | Not provided by office. Available through travel agents or credit card/third‑party insurers. |
| Payment Methods at Office | Usually accepts cash and major card payments. |
| Do’s & Don’ts | Always carry passport and flight details. Arrive early for services. check baggage rules. Confirm any updates direct with RJ before travel. |
| Category | Details |
|---|---|
| Airport Name | Baghdad International Airport |
| Airport Code (IATA) | BGW |
| ICAO Code | ORBI |
| Airport Address | End of Airport St, Baghdad, Iraq |
| Airport Contact Number | +964 790 140 3537 |
| Terminals | Multiple terminals (Nineveh, Babylon, Samarra within main complex) |
| Immigration / Customs Counters | Standard international arrival immigration + customs areas. Passports and visas checked on entry. |
| Trolleys / Facilities | Available inside terminals. |
| Wifi / Internet Services | Free airport WiFi is typically available throughout the passenger areas. |
| Telephones / Mobile Charging | Public phones and charging points available at various spots. |
| Pet & Animal Services | Pet travel handled via airline and cargo. Always check specific airline pet policy before flight. |
| Required Travel Documents | Valid passport, visa (if required for Iraq entry), onward/return ticket, any health/travel permits. |
| Public Transport Access | No direct bus/train services from airport. Taxis or private transfers are recommended. |
| How to Reach City | Taxi or pre‑booked car service from airport. 16 km west of central Baghdad. |
For passengers in Iraq who want direct airline assistance, the Royal Jordanian Airlines Baghdad Office provides a crucial local point of contact. For Royal Jordanian travelers, it offers customer service, flight information, and booking assistance. Although most services have set hours, they can also be accessed online or at Baghdad International Airport. Travelers in the area will have easier access to support thanks to this office in Baghdad.