Passengers using Redmond Municipal Airport are served by the Avelo Airlines Redmond Office in Oregon. Bookings, customer service, ticket modifications, cancellations, and general travel help are all handled by this office via phone and email. For assistance with flights and service questions, travelers can contact the airline’s contact number and email. In the past, Avelo connected Central Oregon with reasonably priced travel options by offering inexpensive nonstop routes from Redmond to locations like Sonoma County and Las Vegas.
| Item | Details |
|---|---|
| Airline Name | Avelo Airlines |
| Office Location | Redmond, Oregon, USA |
| Contact Number | +1 (346) 616‑9500 |
| support@aveloair.com | |
| Official Website | https://www.aveloair.com |
| Working Hours | 24 hrs / Everyday |
| Flight Terminal at RDM | Main Terminal, Redmond Municipal Airport |
| Baggage Allowance | Carry‑on + Personal Item. Fees often apply for checked bags. Exact size/fees should be checked on Avelo site. |
| Travel Insurance | Must be purchased separately optional during booking. Otherwise third‑party. Check Avelo or insurer site. |
| Travel Documents | Valid Govt ID (e.g., driver’s license/REAL ID) required for TSA security. Passport only for international. |
| Payment Methods | Online: Credit/Debit cards, digital wallet. At airport: no cash/check at RDM ticket counter. |
| Do’s | Arrive 1.5‑2 hrs before flight. Online check‑in 24 hrs before. |
| Don’ts | Don’t bring liquids >100 ml through TSA. Don’t expect free checked bags. |
| Item | Details |
|---|---|
| Airport Name | Redmond Municipal Airport |
| Airport Code | RDM |
| Airport Address | 2522 Jesse Butler Cir, Redmond, OR 97756, USA |
| Airport Contact Number | +1 541‑504‑3499 |
| Immigration / Customs | None (Domestic only; federal customs/immigration only at international airports). |
| Security (TSA) | Standard TSA screening applies for all flights. |
| Trolleys / Baggage Carts | small terminals often have limited carts — ask staff. |
| Public Wi‑Fi | Free Wi‑Fi available in terminal. |
| Telephones | Public phones rare in small US airports. Use mobile. |
| Pet & Animal Services | Only service/ADA animals allowed airside. Pets travel per airline rules and must meet USDA/Oregon animal entry requirements. |
| Customs Counter | None – RDM is domestic only. |
| How to Reach Airport | Taxi, Rideshare (Uber/Lyft), Private Car, Shuttle. |
| Public Transport Access | Local buses & rideshare/airport shuttle services connect to Redmond/Bend. Check local transit schedules. |
| Ground Transport Services | Multiple taxi & private car services available outside terminal. |
| Terminal Amenities | Free book exchange, kids play area, nursing room, restaurants, charging stations, shops. |
For passengers utilizing its Redmond flights, the Avelo Airlines Redmond Office provided crucial booking and customer assistance. The headquarters served as a crucial regional hub for passenger support and flight management for the airline’s operations at Redmond Municipal Airport, even though Avelo has cut back on or stopped some flights from Central Oregon.