China Eastern Airlines Qionghai Office in China
China Eastern Airlines’ Qionghai Office is located in Qionghai, Hainan, next to Qionghai Bo’ao Airport. The office helps travelers with general travel assistance, flight reservations, modifications, and refunds. Travelers who require assistance prior to departure or during travel delays will find it useful as it operates around the clock. The office can be reached via email at Supportservice@ceair.com or by phone at (852) 2862 8688. The team’s goal is to provide China Eastern Airlines with timely information and ticketing services.
China Eastern Airlines – Qionghai Office (General Contact & Info)
| Item | Details |
|---|---|
| Airline Name | China Eastern Airlines |
| Office Location | Qionghai, Hainan Province, China 🇨🇳 |
| Office Address | Qionghai, China – at/near Qionghai Bo’ao Airport |
| Contact Number | +852-2862-8688 (24 h support) |
| Supportservice@ceair.com | |
| Official Website | https://www.ceair.com |
| Online Check-in | https://us.ceair.com/en/check-in |
| Flight Status | https://us.ceair.com/en/flight-result |
| Where to Check In at Airport | Airline’s staffed counter / self-service kiosks in Departures at Qionghai Bo’ao Airport. |
| Baggage Allowance / Inquiry | Varies by route & fare. inquire at office or check booking online. General rules: bulky items and batteries have special limits. |
| Lost & Found | China Eastern Global hotline or at airport info counter. |
| Wheelchair & Accessibility | Available via airport information counters (request 1.5 h before departure). |
| Customer Service Desks | At airport terminals and airline counters — ask when you arrive. |
Qionghai Bo’ao Airport (Service Facilities & Transport)
| Category | Details |
|---|---|
| Airport Name / Code | Qionghai Bo’ao International Airport (BAR / ZJQH) |
| Location | Zhongyuan Town, Qionghai City, Hainan, China |
| Terminals | Domestic & International/HK-Macao/Taiwan sections. For departures/arrivals. |
| Check-in Area | Airline counters inside departures halls. |
| Security Services | Standard civil airport security screening before departures. |
| Baggage Enquiry / Services | Counters & airport info desks available inside arrivals/claims halls. |
| Lost & Found | Often handled at airport info counters first. China Eastern also offers a separate system online/phone. |
| Wheelchair Services | Airport counters provide wheelchair assistance on request. |
| Information Kiosks | Airport information counters in terminal halls. |
| Medical / First Aid | First aid clinic near the domestic departure hall Domestic terminal. |
| Retail & Food / Beverage | Small shops & restaurants in terminal departure/arrival areas. |
| Smoking Areas | Designated smoking zones usually outside terminal or in specific lounge areas. |
| Parking Areas | Public car parking available with security and some shuttle options. |
| Ground Transportation | Shuttle buses to Qionghai Railway Station & Boao town. Taxis and rideshares available. |
For travelers departing from Qionghai, the China Eastern Airlines Qionghai Office offers 24-hour customer service. Smoother travel is ensured by its assistance with reservations, modifications, and travel questions. Quick access to help is provided by phone or email, which is particularly helpful for last-minute problems at or near Qionghai Bo’ao Airport.