Frontier Airlines Accra Office – Customer Service Desk

FieldDetails
Airline NameFrontier Airlines
Office LocationAccra, Ghana
Office StatusActive
Office AddressKotoka International Airport, Airport City, Accra, Ghana
Airport NameKotoka International Airport
Airport CodeACC
Nearest TerminalMain Passenger Terminal – Airline Ticketing Area
Office TypeAirport Ticketing & Customer Service
Counter LocationCheck-in Area near Frontier Gates
Contact Phone Number+233 30 277 0000
Email Addressinfo@flyfrontier.com
Working HoursMon–Sun: 06:00–22:00
Official Websitehttps://www.flyfrontier.com
Airline AllianceNone
IATA CodeF9
ICAO CodeFFT
Country ServedGhana & United States (international routes)
Primary Service RegionUnited States & Select International Destinations
Global Head OfficeDenver, Colorado, USA
Head Office Phone+1 303 342 2000
Frequent Flyer ProgramFRONTIER Miles
Loyalty Program TiersStandard, Elite
Aircraft OperationsAirbus A320 Family
Route OperationsScheduled Domestic & International Flights
Hub ConnectivityDenver International Airport (DEN), Orlando International Airport (MCO)
Seasonal Route OperationsSummer seasonal flights to select U.S. destinations
Check-in AvailabilityAirport Counter, Online, Mobile App
Mobile App AvailabilityiOS & Android App
Online Booking AvailabilityAvailable
E-TicketingAvailable
Ticketing OptionsOnline, Mobile App, Airport Counter
Refund & Rebooking InfoFare rules apply; rebooking available online or at counter
Same-Day Flight ChangeAvailable per fare rules
Payment MethodsCredit/Debit Cards, Travel Vouchers
Seat Selection OptionsStandard, Stretch, Premium Seats
Boarding ProcessGroup Boarding with Priority for Elite Members
Baggage InformationCarry-on included; checked baggage per fare
Carry-On PolicyOne carry-on + personal item included
Oversized / Special EquipmentAccepted with advance notice
Cargo & Freight ServicesAvailable via airport cargo services
Special Travel NeedsWheelchair and accessibility assistance
Medical Travel AssistancePrior arrangements required
Pet Travel GuidelinesSmall pets in cabin; larger pets via cargo
Unaccompanied Minor ServiceAvailable
Visa & Transit InfoGuidance provided for U.S. travel
Lounge AccessNot available at ACC; partner lounges at DEN
Inflight ServicesSnacks and beverages available for purchase; in-flight entertainment on select flights
Inflight Wi-FiAvailable on select aircraft
Inflight Power OutletsAvailable on select aircraft
Codeshare PartnersNone
Interline AgreementsSelected partners for international connections
Lost & Found DeskKotoka International Airport Lost & Found
Claim Filing ProcessAirport desk or online portal
Weather Disruption HandlingFlight rebooking, credits, or alternate routes
Parking InfoShort-term and long-term airport parking available
Public Transport AccessTaxi, shuttle, rideshare services
Distance from City CenterApprox. 10 km
Time ZoneGreenwich Mean Time (GMT)
Environmental InitiativesFleet fuel efficiency, carbon footprint reduction programs
Peak Travel SeasonsSummer, Christmas, Easter holidays
After-Hours HandlingOnline & mobile services available
Appointment RequirementNot required
Accessibility ServicesADA-compliant facilities at airport
Family Travel OptionsFamily seating and boarding assistance available
Corporate Travel ServicesGroup bookings and corporate arrangements supported
Frequent Flyer Redemption OptionsFlight upgrades, partner services, hotel & car rentals
Travel Alerts & NotificationsAvailable via mobile app and email
Last Updated DateDecember 2025

Leave a Reply

Your email address will not be published. Required fields are marked *