Traveler help for airline reservations, ticket modifications, cancellations, baggage inquiries, and other customer services is offered directly in Barcelona via the Transavia Airlines Barcelona Office in Spain. The office can be reached by phone or email for help with reservations and travel information. It is situated in Barcelona and frequently connected to services at Josep Tarradellas Barcelona–El Prat Airport (BCN). To guarantee a seamless travel experience, passengers can contact the office with inquiries about bookings, check-in, and general flight assistance.
| Category | Information |
|---|---|
| Airline Name | Transavia |
| Office Address | C-32B, 18, 08820 El Prat de Llobregat, Barcelona, Spain |
| Office Contact Numbers | +34 93 73 70 331 / +35 22 700 2728 |
| Office Email | groups@transavia.com |
| Official Website | https://www.transavia.com/ |
| Office Working Hours | Daily 08:00–22:00 |
| Airport Name | Josep Tarradellas Barcelona–El Prat Airport |
| Airport Code | BCN |
| Airport Address | 08820 El Prat de Llobregat, Barcelona, Spain |
| Airport Contact | +34 913 21 10 00 |
| Airline Terminal | Terminal 2B (Departures & Arrivals) |
| Check-in Counters | At Terminal 2 (check info screens when at airport) |
| Baggage Allowance | See airline site — cabin & hold baggage depends on fare; typically 1 small bag + paid options; extra fees apply for hold bags. |
| Travel Insurance | Arrange via Transavia booking or third-party insurer. |
| Travel Documents Required | Passport, visa (if required), boarding pass; check Spanish/EU entry rules before travel. |
| Payment Methods | Card payments via website/office; cash at airport may vary — card preferred |
| IMMIGRATION | EU/Schengen passport control at BCN; counters before departures area |
| CUSTOMS COUNTER | At arrivals; alcohol/tobacco/value allowances apply for non-EU residents |
| Trolleys | Available in both terminals (free/coin return type) |
| Public Telephones | Found throughout terminals |
| FREE Wi-Fi | Available as “AIRPORT FREE WIFI AENA” |
| Pet & Animal Services | Pet relief areas / service may exist, verify with airline & airport before travel |
| Do’s & Don’ts (Airport) | Do: Arrive 2–3 hrs early, carry docs, follow security instructions. Don’t: Bring prohibited items, exceed duty limits. |
| Public Transport Access | Train: RENFE from airport. Aerobus: to city (A1–T1, A2–T2). Taxi: outside terminals |
How to Reach Airport (Public Transport):
Immigration & Customs:
Wi-Fi & Facilities:
Pets & Animals:
For passengers flying with Transavia from Barcelona, the Transavia Barcelona Office serves as a local point of contact for assistance with reservations, airport procedures, and customer service requirements. The office links travelers with necessary airline services, such as booking assistance and luggage support, to make travel more easy and knowledgeable.