Bulgaria Air’s Sofia City Office is the local office of Bulgaria Air, the country’s airline. It is situated in the heart of the city on Ivan Vazov Street and offers ticketing, aircraft reservations, and customer service to travelers. Travelers can conveniently purchase tickets, modify reservations, and receive assistance prior to their flight at the office, which is open during specific business hours on weekdays. The international airport in Sofia is home to Bulgaria Air’s main headquarters and airport facilities, which manage a wider range of airline services.
| Category | Information |
|---|---|
| Airline Name | Bulgaria Air |
| Main Office | 1 Brussels Blvd., Sofia Airport, 1540 Sofia, Bulgaria (Head office) |
| City Ticket Office | Bulgaria Air – Sofia City Office – ul. “Ivan Vazov” 2, 1000 Sofia, Bulgaria |
| Airport Office Location | Sofia International Airport, бул. „Христофор Колумб“ 1, 1540 Sofia, Bulgaria (Terminal 2) |
| Airport Name Nearby | Sofia International Airport |
| Airline Contact Phone | +359 2 402 04 00 (central) |
| Airport Contact Phone | +359 2 937 2211 |
| callfb@air.bg | |
| Alternate Ticket Office Email | tickets1@air.bg |
| Official Website | https://www.air.bg/en |
| Online Check-in Link | https://www.air.bg/en/customer-support/online-check-in |
| Flight Status Link | https://www.air.bg/en/flight-information |
| Baggage Allowance Info | https://www.air.bg/en/customer-support/your-baggage |
| Terminal Used by Bulgaria Air | Terminal 2 (Departures/Arrivals) |
| Typical Check-in Times | Counters usually open ~2–3 h before departure and close ~30–60 min before departure. |
| Lost & Found at Airport | Via Sofia Airport Lost & Found (not managed directly by airline) contact at airport info desks. |
| Wheelchair / Special Assistance | Available on request (notify 48+ h before flight via callfb@air.bg or customer center). |
| Medical Services | Emergency and first aid available at Sofia Airport medical points in terminal public areas. |
| Airport Assistance / Meet & Greet | Available as paid service through the airline/airport partners. Request in advance. |
| Customer Service Desks | Bulgaria Air desks near departures in Terminal 2. |
| Parking Areas | Long-term and short-term parking at Sofia Airport (P1, P2, P3). |
| Security Services | Standard airport security checkpoints in Terminal 2 before departures. |
| Smoking Areas | Designated areas inside/near terminal (ask airport staff for precise location). |
| Retail / Shops | Duty-free, travel essentials, souvenirs in Sofia Airport Terminal 2. |
| Food & Beverage | Cafés, restaurants, kiosks available throughout terminal. |
| Airport Assistance Phones | Info points inside terminal |
For clients in Bulgaria’s capital who require in-person assistance with reservations and flight support, the Bulgaria Air Sofia Office is a crucial location. By providing local support, it enhances the airline’s corporate and airport offices. The Sofia office facilitates your trip with Bulgaria’s flag carrier, whether you’re making reservations, modifying tickets, or looking for travel information.