Lufthansa Airlines Los Angeles Office in USA
The address of Lufthansa’s Los Angeles office is 380 World Way S11, Los Angeles, CA 90045 (at Los Angeles International Airport, LAX). With a hotline number of +1 800 645 3880 and an email address of customer.relations@lufthansa.com, it is open twenty-four hours a day, seven days a week. Flight reservations, cancellations, online or airport counter check-ins, baggage inquiries, lounge access, pet travel, visa or transit assistance, and general customer support are just a few of the services the office helps travelers with.
| Field | Details |
|---|---|
| Office Address | 380 World Way S11, Los Angeles, CA 90045, United States |
| Contact Number | +1 800 645 3880 |
| Email ID | customer.relations@lufthansa.com |
| Official Website | www.lufthansa.com |
| Airport | Los Angeles International Airport — 1 World Way, Los Angeles, CA 90045, USA |
| Airport Code / Terminal for Lufthansa flights | LAX — Flights by Lufthansa operate via Tom Bradley International Terminal (Terminal B) at LAX. |
| Office / Working Hours | 24 hours / 7 days a week |
| Baggage Allowance | Free baggage allowance depends on ticket class and route. Typical example for intercontinental flights: Economy — 1 checked bag up to 23 kg + 1 carry-on (hand luggage) up to ~8 kg; Business/First — more allowance. Max size per piece (checked baggage) = 158 cm (sum of dimensions). |
| Customer Services offered | web/online check‑in airport counter check-in kiosk check-in baggage allowance queries ticket booking/rescheduling/cancellation missing baggage pet/animal travel lounge info visa/immigration services general flight info. |
| Nearby / On‑Airport Amenities: Medical / Pet / Lounge / Others | At Tom Bradley International Terminal (Terminal B), amenities include — lounges, pet‑relief areas, pet‑assistance, and related services. |
| Smoking Area | Smoking is not allowed indoors in LAX terminals; there are designated outdoor smoking/patio areas. For Terminal B (TBIT), a post-security smoking patio exists near Gate 130 (after security, near food court). |
| Official Security / Special Services / Excess Baggage / Other Services | Lufthansa handles standard baggage, checked baggage, excess baggage (with fees when overweight/oversize), and offers special services like pet travel, missing baggage, booking & flight support, lounge access, etc., via its office at LAX. |
Special meals
At LAX, “special meals” usually means airline-provided options (kosher, vegan, gluten-free, etc., ordered in advance), but for airport food, you’ll find many choices catering to diets like vegetarian/vegan (Border Grill, Loteria Grill, Chaya Sushi), gluten-free (Fresh Brothers, salads), low-sodium, or specific allergies, available at various spots like Terminal 2, TBIT, and Terminal 7, with options ranging from burgers to sushi.
- For Airline-Provided Meals (Order Ahead):
- Contact Your Airline: Special meals (vegetarian, vegan, kosher, diabetic, allergen-specific) must be requested directly with your airline (e.g., American Airlines, EL AL) when booking or at least 24-48 hours before your flight.
- Types: Expect options like low-sodium, non-lactose, gluten-free, Jain, and child meals.
- For Airport Dining (Find on the Fly):
- Vegetarian/Vegan: Look for Mexican (Border Grill, Loteria Grill), Asian (Pick Up Stix), or salads at various spots like Boulevard Market Cafe.
- Gluten-Free: Fresh Brothers (pizza/sandwiches) and Slapfish (seafood) often have GF options; Umami Burger and The Counter offer customizable burgers where you can request GF buns.
- Other Dietary Needs: Jame Enoteca, Wolfgang Puck, and B Grill by Boa Steakhouse offer diverse menus that can accommodate various preferences.
- Where to Look: Check terminals like TBIT (Bradley West), Terminal 2, and Terminal 7 for diverse choices, including food trucks and cafes.
Parking Areas
LAX offers various parking options including Central Terminal Parking Structures (across from terminals), the large Economy Parking Lot with EV chargers and shuttles, and the Cell Phone Waiting Lot (free, near Lot C). You can find official garages near terminals, cheaper off-site options with shuttles, or use third-party services like SpotHero for valet, covered, or uncovered parking, with prices varying by duration and service.
- Official LAX Parking
- Central Terminal Parking Structures: Located directly across from Terminals 1, 2, 3, 4, 5, 6, 7, and serving the Tom Bradley International Terminal (TBIT) via Structures 3 & 4, offering close proximity.
- LAX Economy Parking: A large facility with over 500 EV charging spots, served by a free shuttle to the Central Terminal Area.
- Cell Phone Waiting Lot: Free parking next to Economy Lot C for those waiting to pick up passengers.
- Off-Site & Third-Party Options
- Shuttle Parking: Services like Free2move offer daily rates with free shuttles and surveillance, generally cheaper than official lots.
- Valet & Covered: Services like SpotHero list valet, covered, and uncovered parking options near LAX with varying price ranges.
- How to Choose
- For Convenience: Central Terminal Parking Structures (expensive) or Valet.
- For Value: LAX Economy Lot or Off-site Shuttle Services.
- For EV Charging: LAX Economy Parking lot.
- For Pick-ups: Cell Phone Waiting Lot.
For travelers in need of assistance with booking, check-in, baggage, or special services, the Lufthansa Los Angeles office offers a handy, one-stop shop at LAX. This office is a trustworthy first point of contact if you have any queries or concerns regarding your Lufthansa flight in Los Angeles.