Royal Jordanian New York Office in United States
For passengers flying with the airline, the Royal Jordanian New York Office in the US acts as a dedicated customer service center. It provides support for reservations, changes to tickets, luggage regulations, questions about fares, and special service arrangements. Additionally, passengers can receive assistance with online check-in, travel paperwork, and loyalty program perks. Passengers leaving from or connecting through New York can have a seamless, stress-free travel experience thanks to the office’s friendly staff and effective services.
Royal Jordanian — New York Office / Info
| Item | Details |
|---|---|
| Address (city office) | 355 Lexington Ave, 14th Floor, Manhattan, New York, NY 10017, USA. |
| Contact number | +1-212-949-0060 |
| Email id | customer.services@rj.com |
| Official website | https://www.rj.com |
| Working hours (office) | 24 hours, 7 days a week. |
| Nearby Airport | John F. Kennedy International Airport (JFK), Queens, NY 11430, USA. |
| Airport contact / info | Airport general contact: +1 718-244-4444 (JFK) |
| Terminal (for Royal Jordanian at JFK) | Terminal 8 |
| Check-in / Online check-in link | Online check-in available via RJ website: rj.com/en/info-and-tips/check-in-options/online-check-in |
| Baggage allowance (checked luggage) | On RJ flights: max weight per checked bag: 32 kg (70 lbs). |
| Carry-on allowance (cabin baggage) | RJ allows carry-on pieces — for non-Embraer aircraft, cabin (carry-on) baggage allowed per standard rules. |
| Special meals | RJ offers special-request meals (religious, dietary etc.) if you request at least 24 hours before flight via “Manage Your Booking”. |
| Medical / Special-needs services | RJ provides assistance for passengers with special needs, but they explicitly state that they do not provide medical services or administration of medication, nor assistance with eating or restroom. |
| Services handled via New York / RJ | services such as flight booking, baggage, check-in assistance, “meet and greet”, pet travel, immigration/visa queries, duty-free allowance, missing luggage claims, in-flight meals & entertainment, loyalty/miles program. |
Social Media
| www.facebook.com/RoyalJordanian | |
| www.instagram.com/royaljordanian | |
| x.com/RoyalJordanian |
For travelers in need of assistance with reservations, luggage, check-in, or other travel-related matters, the Royal Jordanian New York Office offers crucial travel support. Travelers can obtain precise information and prompt solutions in a courteous and professional setting thanks to the office. For anyone traveling with Royal Jordanian from New York, their dependable help makes the entire trip simpler and more convenient.