Air Arabia Ras Al Khaimah Office in UAE
The Ras Al Khaimah Office of Air Arabia is a customer-focused facility that can help travelers with anything from scheduling changes and special service requests to ticket purchasing. By providing precise information, timely assistance, and advice suited to each traveler’s needs, it significantly contributes to improving the travel experience.
Air Arabia – Ras Al Khaimah Office Information
- Address
- Al Nakheel, Ras al Khaimah, UAE
- Contact Number
- +971 7 228 4177
- Alternate / reported: +971 72 075 200 (airport phone)
- Email ID
- customerrelations@airarabia.com for the Ras Al Khaimah office.
- For general enquiries: contactus@airarabia.com.
- Official Website
- Terminal (at RAK Airport)
- Ras Al Khaimah Airport has a Departure (and Arrival) terminal; there is also a VIP Terminal / Lounge.
Airport Facilities (Ras Al Khaimah International Airport)
- Medical Services
- A nurse is on duty; ambulances and medical “ambu-lift” are available.
- In severe cases, passengers can be taken to nearby hospitals: Saqr Hospital, RAK Hospital, Saif Hospital, Al Zahrawi Hospital.
- Smoking Areas
- Smoking rooms are allocated in the terminal.
- Parking Areas
- The airport has parking facilities (official airport site mentions facilities & services).
- Security Services
- There is a 24-hr airport police station.
- Security screening is done as per standard procedures before boarding.
- Nearby Airport / Alternative Airports
- Ras Al Khaimah International Airport.
Airline / Flight Operations (Air Arabia)
- Check-in Area
- Airport check-in counters open 3 hours before departure and close 1 hour before for economy, 45 min before for business.
- There is also a city check-in counter in RAK: Oman Road, Al Nakheel, behind Lulu Supermarket.
- Online Check-in
- Available from 48 hours before flight departure via Air Arabia website: www.airarabia.com/en/faqs/checkin-online.
- After online check-in, you can select your seat and get your boarding pass.
- Baggage Allowance
- Checked baggage: Can be pre-booked for 20 kg, 30 kg, or 40 kg (depending on fare)
- Checked baggage limits: Up to 2 pieces (depending on the weight option).
- Maximum weight per checked piece (UAE / Egypt) is 32 kg, total dimensions (L+W+H) up to 158 cm.
- Hand / Cabin baggage: 10 kg total (carry-on + personal item + duty-free purchases)
- Carry-on dimensions: 55 × 40 × 20 cm for the main bag; personal item max 25 × 33 × 20 cm.
- If cabin baggage is overweight / oversized at boarding gate: AED 100 (or equivalent) per piece may be charged.
- Special Meals
- You can pre-order meals via “Sky Café” when you check in / manage your booking.
- The Air Arabia menu (Sky Café) is available in their in-flight magazine / menu.
- Security Services
- Standard aviation security screening at RAK Airport. (Part of airport’s 24-hour security / police services.)
- Conditions of carriage mention identity check, security screening and baggage tagging at check-in.
- Pet / Animal Services
- Air Arabia only allows falcons in cabin (no other pets).
- Conditions for falcons: reservation at least 48 hours before departure, charged at 3× the normal excess baggage rate, maximum 2 falcons per extra seat.
- Operating / Working Hours (Office)
- Sat–Thu 09:00–22:00; Fri 09:00–11:00 & 14:00–22:00.
- Flight Status
- website: www.airarabia.com/en/flight-status
- Public Transport Access
- For city check-in, the RAK city check-in counter is on Oman Road, Al Nakheel, behind Lulu Supermarket.
- To go from the city check-in to the airport, Air Arabia operates a bus from their RAK office / city terminal to Sharjah International Airport.
- For local transport to RAK Airport: standard taxis / ride-hailing services in Ras Al Khaimah can be used.
By providing dependable advice and prompt customer service, the Air Arabia Ras Al Khaimah Office enables travelers to experience stress-free travel. It is a useful tool for anyone flying in or out of Ras Al Khaimah with Air Arabia because of its dedication to passenger comfort and convenience.