Avianca Airlines Chicago Office – Address, Contact & Service Details
The Avianca Airlines Chicago Office in Illinois provides travelers with a convenient place to manage flight bookings, ticket changes, and travel queries. With its central location and efficient staff, passengers can expect quick and reliable assistance for all travel needs.
- Airline Name: Avianca Airlines
- Office Name: Avianca Airlines Chicago Office
- Location: Chicago, Illinois, USA
- Full Address: 10000 West O’Hare Avenue, Terminal 5, O’Hare International Airport, Chicago, IL 60666, USA
- Contact Number: +1 800-284-2622
- Email Address: customerservice@avianca.com
- Office Hours: Monday to Friday – 9:00 AM to 6:00 PM
- Customer Helpline: +1 800-284-2622 (Toll-Free for USA)
- Airport Served: O’Hare International Airport (ORD)
- IATA Code (Rome Airport): ORD
- City Code: CHI
- Nearest Landmark: Hilton Chicago O’Hare Airport Hotel
- Modes of Transport: Taxi, Train (Blue Line), Airport Shuttle, Bus, Rental Car
- Languages Spoken: English, Spanish
- Manager / Representative: Office Manager – Avianca Airlines Chicago Branch
- Main Services Offered: Flight reservations, ticket rebooking, baggage assistance, seat upgrades, and fare information
- COVID-19 or Health Advisory: Mask optional; travelers should follow updated CDC guidelines before flying
- Accessibility Features: Wheelchair assistance, accessible restrooms, priority boarding for differently-abled passengers
- Travel Packages & Promotions: Seasonal airfare discounts and bundled vacation deals
- Cargo Service Enquiries: Available for both domestic and international cargo handling
- Lost or Delayed Baggage Help: Assistance available during office hours or via airport desk
- Pet Travel Assistance: Guidance on pet documentation and in-cabin/in-hold travel options
- Refund & Rebooking Assistance: Full refund and flexible rebooking options available for eligible tickets
- Group Travel Management: Tailored services for large groups and business delegations
- Corporate Travel Solutions: Dedicated programs for frequent corporate flyers
- Payment Options: Credit/debit cards, online payment gateways, and travel vouchers
- Special Assistance Requests: Medical needs, senior travelers, or unaccompanied minors handled with care
- Travel Insurance: Available through Avianca’s partnered insurance providers
- Frequent Flyer Program: LifeMiles – earn and redeem miles across Star Alliance network
- Nearby Attractions: Millennium Park, Willis Tower, Navy Pier, The Art Institute of Chicago
- Nearest Hotels: Hilton Chicago O’Hare Airport, Loews Chicago O’Hare Hotel, Hyatt Regency O’Hare
- Emergency Contact During Travel: +1 800-284-2622 (24-hour emergency line)
- Visa & Travel Documentation Info: Guidance on visa, passport validity, and entry requirements for destinations served
- Check-in Options: Online check-in, mobile check-in, and airport kiosk check-in available
- Flight Information Updates: Real-time schedule and gate information via Avianca website or app
- Career & Recruitment Queries: Visit Avianca Careers page for job openings and applications
- Official Website: www.avianca.com
- Social Media Handles: Facebook – @Avianca | Twitter – @Avianca | Instagram – @avianca
The Avianca Airlines Chicago Office in Illinois ensures travelers experience smooth and convenient service for every travel need. With a professional team, accessible location, and reliable flight management, passengers can enjoy a hassle-free journey from start to finish.