For travelers looking for airline services and help, the HiSky Airlines Chisinau Office in Moldova is a dependable point of contact. Flight reservations, ticket modifications, baggage information, check-in assistance, and general travel inquiries are all handled by the office. Employees ensure seamless cooperation with Chisinau International Airport by clearly supporting both domestic and foreign travelers. The office facilitates safe, enjoyable, and well-organized travel with a customer-focused approach.
| Field | Details |
|---|---|
| Official name | HiSky — Chişinău office |
| Address | bd. Dacia 58/4 (iTower), MD-2026, Chişinău, Republic of Moldova. |
| Main customer phone numbers | +373 22 95 55 95 (Moldova). +40 374 955 955 (Romania / customer service). |
| customer.service@hisky.aero | |
| Official website | www.hisky.aero |
| Office hours | Daily ~08:00–20:00. |
| Terminal | HiSky operates from Chişinău Eugen Doga International Airport (main passenger terminal). For counter location, check flight booking / day-of-flight signage. |
| Luggage inquiry | Use HiSky contact form / topic “Lost/damaged luggage” or email customer.service@hisky.aero. |
| item | Notes |
|---|---|
| Airport name | Chișinău Eugen Doga International Airport. |
| Check-in area / counters | Airport check-in counters. HiSky counters typically open ~3 hours before departure and close ~45 minutes before departure. Online check-in opens 72h before flight. |
| Baggage allowance | Varies by fare: Basic = 1 cabin bag up to 8 kg (40×30×20 cm); Classic adds trolley up to 10 kg; Premium/Premium Plus and Business include checked baggage (eg. 23 kg checked in on some fares). See HiSky fare rules for exact allowance per booking. |
| Medical services / ambulance | Airport has medical/first aid facilities. Air-ambulance services available via medical providers if needed. |
| Parking areas | Short-term and long-term parking available outside terminal. Typical parking tariffs shown on airport pages. |
| Smoking area | Smoking is permitted only in designated outdoor smoking areas. Not throughout the terminal. |
| Security services | Standard airport security (X-ray / metal detectors / restricted items list). Follow airport and HiSky restrictions. |
| Airport assistance / Meet & Greet | VIP / CIP packages and meet & greet services available. Check airport VIP or ground-handling providers (Aeroport Handling etc.) or request assistance via HiSky. |
| Lost & Found | Chişinău airport has a Lost & Found section — contact airport main switchboard / info. Airport contacts: +373 22 525 111 / +373 22 817 817. For airline baggage issues, contact HiSky (lost/damaged luggage form). |
| Wheelchair / reduced mobility | Assistance available — request when booking or contact HiSky / airport in advance (HiSky has a topic for “Passengers with reduced mobility”). |
| Customer service desks | Airline desks in departures hall. Airport information desk at arrivals/departures with staff to assist. |
| Retail services | Duty-free, gift shops, luggage shop, florist, bank/ATM and small retail outlets inside terminal. |
| Food & beverage | Cafés and snack bars on levels 1 and 2 (both landside and airside options). |
| Information kiosks | Airport information desks and flight information displays. Staff at info desks can help with directions and services. |
| Ground transportation | Bus line 30 (regular), taxis, airport shuttles, car rental desks (Hertz, Avis, Green Motion, etc.) and private transfers to city (~13 km to centre). Parking & taxi ranks outside terminal. |
Enhancing the traveler experience is a major responsibility of the HiSky Airlines Chisinau Office. The office facilitates travel planning by providing timely information, useful advice, and effective service. Before, during, and after their trip with HiSky Airlines, passengers can trust the Chisinau staff to provide expert assistance.