China Southern Airlines Xi’an Office in China

Office & Flight‑Related Services

CategoryDetails
Office AddressXi’an, China
Contact Number+86 400 869 5539
Emailcustomerservice@csair.com
Official Websitehttps://www.csair.com
Flight Statuswww.csair.com/en/online/flight_dynamic
Online Check‑inwww.csair.com/en/online/check_in
Baggage AllowanceEconomy passengers generally get 2 bags up to 23 kg (50 lbs) each, while Business (2 bags, 32 kg/70 lbs) and First Class (3 bags, 32 kg/70 lbs) offer more, with a maximum dimension of 158 cm per bag.
Domestic China flights typically allow 20 kg for Economy and 30-40 kg for higher classes
Luggage Inquiry / Baggage ServicesBaggage services usually handled at airport counters.
lost baggage inquiries at airport baggage area.
Ticketing & ChangesTicket booking, changes/refunds, via hotline/website.
Customer Service DeskAt airline counters in departure hall/terminal 3.

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