| Category | Details |
|---|---|
| Office Address | Xi’an, China |
| Contact Number | +86 400 869 5539 |
| customerservice@csair.com | |
| Official Website | https://www.csair.com |
| Flight Status | www.csair.com/en/online/flight_dynamic |
| Online Check‑in | www.csair.com/en/online/check_in |
| Baggage Allowance | Economy passengers generally get 2 bags up to 23 kg (50 lbs) each, while Business (2 bags, 32 kg/70 lbs) and First Class (3 bags, 32 kg/70 lbs) offer more, with a maximum dimension of 158 cm per bag. Domestic China flights typically allow 20 kg for Economy and 30-40 kg for higher classes |
| Luggage Inquiry / Baggage Services | Baggage services usually handled at airport counters. lost baggage inquiries at airport baggage area. |
| Ticketing & Changes | Ticket booking, changes/refunds, via hotline/website. |
| Customer Service Desk | At airline counters in departure hall/terminal 3. |
Discalimer: AirlineLocations is an independent information directory and is not affiliated with, endorsed by, or officially connected to any airline listed on this website. Airline names, trademarks, logos, and related information belong to their respective owners. The information provided is intended for general reference and may change without prior notice.