Boston Logan International Airport (BOS) Terminal E
Boston Logan International Airport (BOS) Terminal E is the airport’s dedicated international terminal, serving most international arrivals and departures. Officially known as the John A. Volpe International Terminal, it features modern check-in facilities, U.S. Customs and Border Protection (CBP), immigration services, airline lounges, restaurants, duty-free shopping, baggage claim, and convenient transportation connections.
Whether you are departing for an overseas destination or arriving in Boston from another country, Terminal E offers streamlined passenger services and modern amenities designed to make international travel easier.
BOS Terminal E Overview
| Information | Details |
|---|---|
| Terminal Name | Terminal E (John A. Volpe International Terminal) |
| Airport | Boston Logan International Airport (BOS) |
| Terminal Type | International Terminal |
| Primary Use | International Arrivals & Departures |
| Gates | Approximately 18 International Gates (E1–E18) |
| Immigration Services | Yes |
| U.S. Customs & Border Protection | Available |
| TSA Security | Yes |
| Airline Lounges | Available |
| Currency Exchange | Available |
| Duty-Free Shopping | Available |
| Baggage Claim | Ground Level |
| Airport Wi-Fi | Free throughout Terminal |
| Accessibility | Fully ADA Accessible |
BOS Terminal E Contact Information
| Service | Contact Details |
|---|---|
| Airport Name | Boston Logan International Airport |
| Terminal | Terminal E |
| Airport Address | East Boston, Massachusetts 02128, USA |
| Airport Customer Service | +1 800-235-6426 |
| General Information | +1 617-561-1800 |
| TTY Assistance | +1 800-262-3335 |
| Airport Authority | Massachusetts Port Authority (Massport) |
| Official Website | https://www.massport.com/logan-airport |
| Lost & Found | +1 617-568-7514 |
| TSA Contact | +1 866-289-9673 |
| Emergency | 911 |
Airlines Operating from BOS Terminal E
Terminal E primarily serves international airlines operating scheduled passenger services.
Major airlines include:
- Air France
- Aer Lingus
- British Airways
- Emirates
- Etihad Airways
- Iberia
- Icelandair
- Japan Airlines
- Korean Air
- Lufthansa
- Qatar Airways
- SAS Scandinavian Airlines
- Swiss International Air Lines
- TAP Air Portugal
- Turkish Airlines
- Virgin Atlantic
- PLAY Airlines
- Copa Airlines
- EL AL
- Hainan Airlines (seasonal/operational)
Some airlines may operate from different terminals depending on destination or codeshare agreements.
BOS Terminal E Departures
Passengers departing from Terminal E should arrive:
- 3 hours before international flights
- Complete airline check-in
- Obtain boarding pass
- Check baggage
- Pass TSA security screening
- Proceed to departure gates
- Access lounges before boarding (if eligible)
Departure facilities include:
- Self-service kiosks
- Airline ticket counters
- Premium check-in
- TSA PreCheck (eligible passengers)
- Family assistance
- Special assistance counters
BOS Terminal E Arrivals
International arrivals pass through:
- Aircraft arrival
- Immigration inspection
- Passport control
- Customs clearance
- Baggage claim
- Public arrivals hall
After exiting customs, passengers can access:
- Taxi services
- Ride-share pickup
- Logan Express
- MBTA Silver Line
- Rental cars
- Hotel shuttles
Check-in Facilities
Terminal E provides:
- Airline staffed counters
- Online check-in support
- Mobile boarding passes
- Self-service kiosks
- Oversized baggage assistance
- Group check-in
- Business Class counters
- First Class check-in
TSA Security Screening
Security features include:
- Standard TSA lanes
- TSA PreCheck
- Accessible screening
- Family screening lanes
- Priority security (eligible passengers)
Passengers should keep passports and travel documents readily available.
U.S. Customs & Immigration
Terminal E houses:
- U.S. Customs and Border Protection
- Global Entry kiosks
- Automated Passport Control (where available)
- International baggage inspection
- Agriculture inspection
International passengers complete all federal entry procedures before exiting the terminal.
Terminal E Baggage Services
Available baggage facilities include:
- International baggage claim
- Lost baggage offices
- Baggage wrapping
- Oversized baggage handling
- Porter services (availability may vary)
- Baggage carts
- Airline baggage service counters
Lounges at BOS Terminal E
Passengers may access several premium lounges depending on airline, cabin class, or lounge membership.
Available lounge options include:
- Air France Lounge
- British Airways Lounge
- Delta Sky Club (eligible international travelers)
- Lufthansa Lounge
- The Lounge by Plaza Premium
Dining Options
Terminal E offers a variety of food choices including:
- Coffee shops
- Grab-and-go snacks
- American cuisine
- Seafood
- International cuisine
- Pizza
- Sandwiches
- Fast food
- Bars
- Wine lounges
Vegetarian and gluten-free options are also available at selected restaurants.
Shopping
Shopping options include:
- Duty Free stores
- Travel essentials
- Luxury brands
- Souvenirs
- Electronics
- Books & magazines
- Beauty products
- Gifts
- Local Boston merchandise
Passenger Services
Terminal E offers numerous traveler conveniences:
- Free Wi-Fi
- Charging stations
- Currency exchange
- ATMs
- Nursing rooms
- Family restrooms
- Pet relief area
- Water bottle refill stations
- Prayer/meditation room
- Information desks
- Airport ambassadors
- Wheelchair assistance
- Elevators and escalators
Ground Transportation
Passengers arriving at Terminal E can access:
- Logan Express buses
- MBTA Silver Line SL1
- Airport shuttle buses
- Taxi services
- Ride-share pickup (Uber & Lyft)
- Rental car shuttle
- Hotel courtesy shuttles
- Private limousine services
- Public buses
Parking Near Terminal E
Parking options include:
- Central Parking Garage
- Economy Parking
- Terminal Drop-off Area
- Cell Phone Waiting Lot
- Electric Vehicle charging stations
- Accessible parking spaces
Passengers can reach Terminal E using airport shuttle buses from economy parking lots.
Accessibility Services
Terminal E is fully accessible and offers:
- Wheelchair assistance
- Accessible restrooms
- Elevators
- Visual paging systems
- Hearing assistance
- Accessible parking
- Service animal relief areas
- Accessible security screening
Terminal E Frequently Asked Questions
Terminal E serves numerous international airlines, including Air France, British Airways, Emirates, Lufthansa, Qatar Airways, Turkish Airlines, Virgin Atlantic, and many others.
It is recommended to arrive at least 3 hours before your scheduled departure.
Yes. Terminal E includes full U.S. Customs and Border Protection and immigration facilities for international arrivals.
Yes. Multiple premium lounges are available for eligible passengers, including airline-operated and independent lounges.
Passengers can use the MBTA Silver Line SL1, taxis, ride-share services, Logan Express, or rental cars.
Yes. Central Parking, Economy Parking, accessible parking, and EV charging stations are available with shuttle connections where required.
Yes. Accessible services, including wheelchair assistance, elevators, accessible restrooms, and special assistance, are available throughout the terminal.