| Airline Name |
Azerbaijan Airlines |
| Office Location |
Minsk, Belarus |
| Office Status |
Airport-based airline office |
| Office Address |
Minsk National Airport, 220050 Minsk, Belarus |
| Airport Name |
Minsk National Airport |
| Airport Code |
MSQ |
| Nearest Terminal |
Main Passenger Terminal |
| Office Type |
Ticketing & Customer Service Counter |
| Counter Location |
International Departure Check-in Area |
| Contact Phone Number |
+375 17 287 3350 |
| Email Address |
info@azal.az |
| Working Hours |
Based on flight schedules |
| Official Website |
www.azal.az |
| Airline Alliance |
None (Independent Carrier) |
| IATA Code |
J2 |
| ICAO Code |
AHY |
| Country Served |
Belarus (via Minsk Airport) |
| Global Head Office |
Baku, Azerbaijan |
| Head Office Phone |
+994 12 598 0808 |
| Frequent Flyer Program |
AZAL Miles |
| Loyalty Program Tiers |
Classic, Silver, Gold |
| Aircraft Operations |
Boeing 787, Airbus A319/A320 |
| Route Operations |
International and regional flights from Baku |
| Hub Connectivity |
Baku Heydar Aliyev International Airport (GYD) |
| Seasonal Route Operations |
Yes |
| Check-in Availability |
Airport counter, online check-in, mobile app |
| Mobile App Availability |
iOS & Android |
| Online Booking Availability |
Yes |
| E-Ticketing |
Available |
| Ticketing Options |
Airport counter, website, mobile app |
| Refund & Rebooking Info |
According to fare rules |
| Same-Day Flight Change |
Available on eligible fares |
| Payment Methods |
Credit cards, debit cards, online payments |
| Seat Selection Options |
Standard, Extra Legroom |
| Boarding Process |
Group boarding by fare and loyalty status |
| Baggage Information |
Checked and carry-on baggage policies apply |
| Carry-On Policy |
One carry-on and one personal item |
| Excess Baggage Options |
Available with fees |
| Special Travel Needs |
Wheelchair assistance, priority boarding |
| Medical Travel Assistance |
Advance coordination required |
| Pet Travel Guidelines |
In-cabin and cargo options available |
| Live Animal Cargo |
Available with regulations |
| Unaccompanied Minor Service |
Available |
| Visa & Transit Info |
Subject to Belarus entry requirements |
| Lounge Access |
Available at select international airports |
| Inflight Services |
Meals, beverages, entertainment on long-haul flights |
| Inflight Wi-Fi |
Available on select aircraft |
| Inflight Power Outlets |
Available on long-haul aircraft |
| Codeshare Partners |
Star Alliance partners |
| Interline Agreements |
Available |
| Lost & Found Desk |
Airport baggage services |
| Claim Filing Process |
Online or airport submission |
| Weather Disruption Handling |
Rebooking and travel credit options |
| Parking Info |
Airport short-term and long-term parking |
| Public Transport Access |
Bus, taxi, and train connections |
| Distance from City Center |
Approx. 42 km |
| Time Zone |
Belarus Standard Time (MSK+1) |
| Environmental Initiatives |
Fuel efficiency and emission reduction programs |
| Peak Travel Seasons |
Summer and winter holidays |
| After-Hours Handling |
Digital services available |
| Last Updated Date |
December 2025 |
