The EVA Air Manila Office in the Philippines provides excellent customer support for flight bookings, ticket modifications, baggage inquiries, and travel assistance. It ensures passengers enjoy smooth check-in, travel document guidance, and reliable flight information services for a seamless travel experience.
| Item | Details |
|---|---|
| Airline name | EVA Air |
| Office / Ticketing Address | 32nd Floor, LKG Tower, 6801 Ayala Avenue, Makati City, Metro Manila, Philippines. |
| Office Contact Number | +63-2-5328-3130 |
| Alternative Contact Number | +63-2-8864-3800 |
| Email ID | csuk@evaair.com |
| Official Website | www.evaair.com |
| Airport / Terminal | Terminal 1 for EVA Air. |
| Online Check-in | booking.evaair.com/flyeva/eva/b2c/manage-your-trip/online-checked-in |
| Flight Status | booking.evaair.com/flyeva/eva/b2c/flight-status |
| Baggage & Luggage Services | Baggage allowance and regulations published. General info for checked & carry-on baggage. Lost/damaged baggage: Use EVA Air Baggage Service Office. |
| WiFi Services | At NAIA Terminal 1 there is free WiFi noted under terminal services for EVA Air. |
| Refueling | N/A |
| Parking Areas | N/A |
| Lost & Found | At NAIA Terminal 1: under EVA Air’s terminal page notes “Lost & Found Desk” among the services. Baggage/delayed/lost service for EVA Air also referenced. |
| Working Hours (Office / Ticketing) | Office/Ticketing Counter Hours: Monday-Friday 08:30-17:30; Saturdays/Sundays/Holidays Closed. |
| Booking Process | Via website: “Our EVA online system provides booking, buying, ticketing, booking inquiries, and refund applications.” |
| Seat Selection | EVA Air allows seat selection via online or at check-in. The booking page suggests full booking/seat options. |
| Nearby airport | Manila International Airport. |
| Group Travel | The office assists with group bookings, tour coordination, and fare discounts for large travel parties. |
| Pets Services | EVA Air allows pets in the cargo hold under specific conditions. |
| Transportation Services | NAIA guidance: airport page for Manila includes “Airport Transfers” & “Airport Taxi/Buses. services under EVA Air terminal page. |
| Special meals | Passengers can pre-order special meals for dietary, medical, or religious reasons through the office or online. |
| Facebook Official | www.facebook.com/evaairwayscorp.ph |
| YouTube Official | www.youtube.com |
| Twitter Official | twitter.com/EVAAirUS |
| Instagram Official | www.instagram.com/evaairways |
The EVA Air Manila Office offers efficient services, professional staff, and quick assistance, ensuring passengers have a comfortable and hassle-free journey with personalized support throughout their travel experience.
Yes, passengers can book, modify, or cancel flights directly at the office or through EVA Air’s official website.
Passengers are advised to arrive at least 3 hours before international departures for check-in and security clearance.
Yes, passengers can request seat upgrades using cash or mileage points at the EVA Air Manila Office.
Yes, EVA Air offers wheelchair and special assistance services for elderly and differently-abled passengers upon advance request.
The office accepts credit/debit cards, cash (in PHP), and authorized bank transfers for ticket purchases.