Travelers utilizing Azerbaijan Airlines services at Manas International Airport and in Bishkek city can get local assistance from Azerbaijan Airlines CJSC – Bishkek Office (Kyrgyzstan). Reservations for flights, ticket modifications, cancellations, baggage inquiries, airline schedules, and travel information are all handled by the office around-the-clock. Employees can respond to inquiries on loyalty plans, online check-in, and travel paperwork, facilitating travelers’ trips to and from Azerbaijan.
| Category | Details |
|---|---|
| Office Name | Azerbaijan Airlines CJSC |
| City / Country | Bishkek, Kyrgyzstan |
| Office Address | Manas Airport Rd, Bishkek 720061, Kyrgyzstan |
| Phone / Contact | +994 12 598 88 80 |
| callcenter@azal.az | |
| Official Website | https://www.azal.az/ |
| Office Working Hours | 24 hrs daily |
| Services Provided | Ticketing & bookings, flight changes/cancellations, flight info, baggage inquiries, check‑in guidance |
| Baggage Allowance Info | www.azal.az/en/information/baggage |
| Category & Services | Details |
|---|---|
| Airport Name | Manas International Airport |
| Airport Code | FRU |
| Airport Address | 3F39+MQQ, Manas Airport Rd, Bishkek 720061, Kyrgyzstan |
| Airport Contact Number | +996 312 693 109 |
| Main Passenger Terminal | International Terminal |
| How to Reach | Airport bus/shuttle to Bishkek city centre, metered taxi & rideshare services available |
| Airport Wi‑Fi | Free airport Wi‑Fi usually available in passenger areas. |
| Telephones / Counters | Public airport help desks, info counters, pay phones in some areas |
| Trolleys / Baggage Carts | Baggage trolleys available at arrivals/departure halls. |
| Immigration / Passport Control | Standard immigration desks for arrivals/departures. |
| Customs Counter | Customs declaration point after immigration on arrival. |
| Travel Insurance | Not mandatory, recommended to arrange before departure, via airline or travel provider. |
| Travel Documents Required | Valid passport, visa, airline ticket/boarding pass, travel insurance, any COVID/Visa documentation as per regulations |
| Payment Methods at Counters | Major credit/debit cards & local currency (KGS). check specific office/airport desk policies. |
| Pet & Animal Services | Pet relief areas & special assistance likely available on request at airport. |
| Do’s & Don’ts | Do arrive early for internationals, keep documents ready, follow signage/instructions, respect airport staff. Don’t leave baggage unattended or ignore customs rules. |
For travelers traveling with Azerbaijan Airlines, the Bishkek Office is a useful point of contact in Kyrgyzstan. Travelers may easily handle their flights and associated issues before departure or upon arrival thanks to its 24/7 operation, which accommodates reservations, travel modifications, and customer service requirements.