China Southern Airlines Xi’an Office in China
At Xi’an Xianyang International Airport in Xi’an, the China Southern Airlines Xi’an Office helps travelers with reservations, ticket modifications, cancellations, baggage services, and travel-related questions. In order to provide dependable and effective service, it is open every day and provides customer care for both domestic and international routes, assisting travelers with easy check-in, luggage regulations, and flight information.
Office & Flight‑Related Services
| Category | Details |
|---|---|
| Office Address | Xi’an, China |
| Contact Number | +86 400 869 5539 |
| customerservice@csair.com | |
| Official Website | https://www.csair.com |
| Flight Status | www.csair.com/en/online/flight_dynamic |
| Online Check‑in | www.csair.com/en/online/check_in |
| Baggage Allowance | Economy passengers generally get 2 bags up to 23 kg (50 lbs) each, while Business (2 bags, 32 kg/70 lbs) and First Class (3 bags, 32 kg/70 lbs) offer more, with a maximum dimension of 158 cm per bag. Domestic China flights typically allow 20 kg for Economy and 30-40 kg for higher classes |
| Luggage Inquiry / Baggage Services | Baggage services usually handled at airport counters. lost baggage inquiries at airport baggage area. |
| Ticketing & Changes | Ticket booking, changes/refunds, via hotline/website. |
| Customer Service Desk | At airline counters in departure hall/terminal 3. |
Airport & Passenger Services
| Service | Info / Typical Location |
|---|---|
| Nearby Airport | Xi’an Xianyang International Airport |
| Terminal for China Southern Flights | Terminal 3 |
| Check‑in Area | Check‑in counters on departure level. |
| Security Services | Airport security screening before departure gates. |
| Airport Assistance / Meet & Greet | Special assistance available via airline. Request at check‑in/desk. |
| Wheelchair Services | Available upon request from airline or airport assistance counters. |
| Lost & Found | Lost luggage office at airport baggage claim halls (T2 & T3). |
| Medical Services | Airport first‑aid clinics / medical assistance available at terminals. |
| Parking Areas | Long & short‑term parking at Xi’an airport garages/courts near terminals. |
| Smoking Areas | Designated outdoor smoking areas. |
| Retail Services | Shops, duty‑free, travel essentials inside airport terminals. |
| Food & Beverage | Cafés, restaurants, snack shops in all terminal areas. |
| Airport Info Contact | Airport info: +86 298 879‑6997 |
Passengers flying with one of China’s biggest airlines can get crucial travel assistance and customer service from the China Southern Airlines office in Xi’an. It is a vital resource for passengers leaving or connecting through Xi’an because of its friendly staff, who are on duty around-the-clock to assure seamless reservation processing, flight updates, and travel support.