Aeromexico Los Angeles Office in USA: Essential Address & Travel Info

The Aeromexico Los Angeles Office in the USA is a crucial customer care and support hub. The office, which is conveniently close to Los Angeles International Airport (LAX), offers help with baggage questions, aircraft reservations, ticket modifications, cancellations, and travel document requirements.

Office / Contact Info

• Address: 200 World Way, Los Angeles, CA 90045, United States.
• Phone number (USA): 1 (800) 237-6639.
• Alternate phone: +1 (855) 463-5252.
• Email ID: For the Los Angeles office: amdatospersonales@aeromexico.com.
• Official website: www.aeromexico.com

Terminal

• Aeroméxico is listed for Terminal 3 at LAX.
• Address for the airport: 1 World Way, Los Angeles, CA 90045.

Baggage Allowance

• Carry-on: Your ticket allows one piece of carry-on plus one personal item. For Basic fare, combined weight limit is approx 10 kg; for Classic/AM Plus fares up to about 15 kg.
• Checked baggage: For flights to/from USA (Aeroméxico) in Coach class: 1 piece, maximum weight ~ 50 lb (23 kg).
• Excess baggage fees apply (example: one extra piece = USD 105) for some routes.

Nearby Airport

• The nearby airport is the same: Los Angeles International Airport (LAX).

Check-in Area

• Check-in for Aeroméxico at LAX is at Terminal 3.
• Arrivals may be at Terminal B (Tom Bradley International Terminal) depending on the flight.

Flight Status

• Flight status: www.aeromexico.com/en-us/flight-status

Medical / Security Services

• At LAX: A first-aid station is located on the Upper/Departure Level of the Tom Bradley International Terminal (Terminal B).
• For security: Standard TSA screening applies for check-in and departures at LAX.

Parking Areas

• LAX parking structures: P1-P7 near terminals.
• Economy parking: About 15 minutes away by free shuttle.
• Valet and premium options available (e.g., P1, P3, P7) at higher rates.

Smoking Area

• Smoking (including e-cigarettes) is not allowed indoors at LAX. Designated outdoor smoking areas are available at e.g., Terminal 2, Terminal 7, and TBIT (Tom Bradley International Terminal).
• Example: At TBIT there is a post-security outdoor patio near Gate 130 for smoking.

Special Meals

• Aeroméxico offers special/meal-preselect services: You can select a preferred meal up to 24 hours before your international flight.
• On board: Meals and beverages are included on many flights.

Travel Documents

• As flying out of USA: You will need valid passport, any required visa, possibly ESTA for USA entry/exit if US citizen status etc.
• For international flights with Aeroméxico: Confirm passport validity, transit/visa requirements, and destination entry requirements.
• Always verify for your specific route.

Pet Services

• Aeroméxico offers pet travel services: cabin pets (cats/dogs) and pets in cargo. Requirements include age minimums, container specifications, and documentation.
• For service animals/emotional support animals: Aeroméxico provides transportation services for them under certain conditions.

Ground Transportation

• At LAX you have multiple ground transportation options: taxis, ride-share, shuttles, rental cars, airport bus and FlyAway service.
• For connections between parking or terminals, the new Automated People Mover (APM) serves parking garages, terminals and transit center.
• Rental car facility (ConRAC) serving LAX opened recently – for rental vehicle pickups.

A seamless and pleasurable travel experience for travelers is largely dependent on the Aeromexico Los Angeles Office. Its knowledgeable support staff handles travel arrangements, responds to client issues, and offers individualized guidance.