HiSky Tel Aviv Office in Israel: Address & Travel Info

The HiSky Tel Aviv Office in Israel acts as a local point of contact and assistance for HiSky Airlines customers at Ben Gurion Airport and across the surrounding area. Bookings for flights, tickets, cancellations, luggage inquiries, check-in assistance, and travel information are all handled by the office. In order to help travelers with airline services and queries, it offers customer assistance via phone and email around-the-clock.

HiSky Tel Aviv Office – General Information

1. Office Location / Address:
   HiSky Office at Ben Gurion Airport, Tel Aviv, Israel .
2. Contact Numbers:
   • Office Phone: (+40) 374 955 955
   • Toll‑Free Contact (general): +1‑833‑842‑6011
   • Airport Ben Gurion Phone: +972‑3‑975‑5555
3. Email ID:
   • customer.service@hisky.aero
4. Official Website:
   • https://hisky.aero
5. Working Hours:
   • HiSky Tel Aviv office – Open 24 hours daily.

Airport & Flight Details

6. Nearby Airport:
   • Ben Gurion Airport (TLV)
7. Terminal (for HiSky flights):
   • HiSky flights operate from Terminal 3 at Ben Gurion Airport.
8. Check‑In Area:
   • Airport check‑in counters generally open 3 hours before departure. For long flights (e.g., New York/London), check‑in is from 4 hours before departure.
   • Online check‑in opens 72 hours before departure.

Baggage Allowance

9. Free Baggage (varies by fare):
   • Basic: Free cabin bag up to 8 kg (40 × 30 × 20 cm)
   • Classic: 8 kg cabin + trolley up to 10 kg
   • Premium: 8 kg cabin + 23 kg checked
   • Premium Plus: 8 kg cabin + 10 kg trolley + 23 kg checked
   • Business: 8 kg cabin + 10 kg trolley + 2 × 32 kg checked
   • Excess or special baggage policies:
     • Available online or at office.
     • Fees apply for overweight/extra pieces.

Special Meals

11. Special Meals:

• HiSky offers meal options with flights but availability depends on your fare and route; you should request special meals at booking or through customer service on the website.

Medical & Accessibility Services

12. Medical Services / Special Assistance:

• Passengers with reduced mobility or medical needs may request assistance at check‑in or in advance via customer service.
• Medical certificates may be required for certain conditions.

13. Pets:

• Pet travel rules exist; contact airline for pet procedures and necessary veterinary approvals.

Airport / Security Services

14. Security Services:

• Standard airport security screening applies at Ben Gurion Airport for all flights.
• Follow normal security guidelines, no prohibited items in cabin/hold.

Parking & Other Facilities

15. Parking Areas at Ben Gurion Airport:

• Ben Gurion Airport has multiple short‑term and long‑term parking lots around the terminals, including Terminal 3 lots and express parking.

16. Smoking Areas:

• Ben Gurion Airport designates specific smoking areas outside the terminals.

HiSky customers in Israel can get round-the-clock customer support from the HiSky Tel Aviv Office. It ensures that travelers have access to assistance and information whenever they need it by supporting ticketing, flight inquiries, and travel services at Ben Gurion Airport.