The local office of the American low-cost airline Frontier Airlines is situated at Indianapolis International Airport (IND) at 7800 Col. H. Weir Cook Memorial Dr. It runs 24/7 and serves travelers with flight queries, bookings, itinerary changes, cancellations, and luggage difficulties. The airline offers digital assistance through its website and mobile app, while the office offers phone and email customer service. With an emphasis on reasonably priced travel, Frontier links travelers from Indianapolis to a vast domestic and international route network.
| Category | Details |
|---|---|
| Office / Airline | Frontier Airlines |
| Office Address | 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, USA |
| Phone | +1-801-401-9000 |
| customer.service@flyfrontier.com | |
| Official Website | https://www.flyfrontier.com |
| Working Hours | 24 hours / 7 days |
| Ticket Counter Hours | 7 AM–11 PM daily |
| Terminal | Concourse B / Terminal 1 at IND |
| Baggage Allowance | Depends on fare & add-ons — standard carry-on and checked bags require fees. |
| Baggage Office | Frontier Airlines Baggage Office on Concourse B. |
| Travel Insurance | Available for purchase separately. Purchase online or through third-party insurer. |
| Travel Documents | Valid government ID for domestic travel. Passport & visa for international travel. |
| Payment Methods | Online payments usually accept credit/debit cards, some digital wallets. Airport counters may accept cards. |
| Category | Details |
|---|---|
| Airport Name | Indianapolis International Airport |
| Airport Code | IND (IATA) |
| Airport Address | 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, USA |
| Airport Contact | +1-317-487-9594 |
| Immigration & Customs | U.S. Customs & Border Protection processes international arrivals. IND handles passport control & customs for international flights. |
| Wi-Fi / Internet | Free public Wi-Fi (“IND_PUBLIC_WIFI”) throughout terminals. |
| Trolleys / Carts | Baggage carts available for rent inside terminal. |
| Telephones | Guest services and payphones available throughout terminal. Guest assistance desk for travel queries. |
| Pet & Animal Services | Pet relief areas in both Concourse A & B beyond security. |
| Do’s & Don’ts | • Arrive early (2 h domestic, 3 h international) • Follow TSA rules • Do prepare valid documents • Don’t carry prohibited items |
| Public Transport Access | • IndyGo bus Route 8 links IND to downtown Indianapolis. |
| How to Reach Airport | • By car: I-70 to exit 68 • Taxi, rideshare (Uber/Lyft) • Airport shuttles & buses available |
| Travel Prep / Tips | Check flight status online. carry valid ID. Review TSA and airline policies before travel. |
For passengers flying with Frontier from Indianapolis International Airport, the Indianapolis office is a crucial point of contact. It provides round-the-clock help with bookings, tickets, and travel assistance. Although Frontier places a strong emphasis on online and digital customer care channels, this office makes sure travelers have access to crucial information and assistance for a more seamless trip.