Tickets and customer support are available around-the-clock at the HK Express Cheyenne Office, which is situated at the Cheyenne Regional Airport in Wyoming. For US-based travelers, the office offers reservations, baggage inquiries, and flight help over the phone at +1 833 569 2316.
| Item | Information found |
|---|---|
| Address | South Carolina, USA” (Greer, SC 29651) for a US office. |
| Contact number | HK Express main contact: +852 3951 7229 |
| Email ID | hke.groupdesk@hkexpress.com |
| Official website | www.hkexpress.com |
| Baggage allowance | • Checked baggage: subject to your fare; cannot exceed 32 kg per piece. • Carry‑on / cabin baggage: a personal item + cabin bag (weight ≤ 7 kg) for entry‑level fares. |
| Special meals | Special Assistance page mentions “Special Meals” under the assistance category. |
| Terminal / check‑in area | (Hong Kong International Airport) check‑in counters are at Row H in Terminal 1. |
| Nearby airport | Hong Kong International Airport. |
| Medical services | N/A |
| Parking areas / Smoking area | N/A |
Despite being located in Wyoming, this HK Express USA office provides 24-hour assistance to help with travel arrangements and problems for the airline’s international network. It serves as a ready local liaison for the low-cost carrier situated in Hong Kong for travelers who require support from the United States.