The local point of contact for travelers on Poland’s national airline is the LOT Polish Airlines Poznań Office, which is situated at Bukowska 285, 60–189 Poznań, Poland, next to Poznań–‘awica Henryk International Airport. With contact available around-the-clock, it provides services including booking airplane tickets, cancellations, check-in assistance, luggage and visa information, and general travel assistance. This office offers on-site assistance for airport-related travel issues and assists travelers in planning trips on LOT’s vast European and international network.
| Category | Information |
|---|---|
| Airline Name | LOT Polish Airlines |
| Office in Poznań — Address | Bukowska 285, 60‑189 Poznań, Poland |
| Contact Number | +48 22 577 77 55 |
| iod@lot.pl | |
| Official Website | https://www.lot.com/pl/pl |
| Office Working Hours | 24 Hours — Every Day |
| Airport Counter | LOT Polish Airlines Terminal 1 |
| Baggage Allowance | Economy gets 1 carry-on (8kg) + 1 checked bag (23kg), while Business gets more, like 2 carry-ons + 3 checked bags (32kg each) on long-haul. |
| Travel Documents Required | Valid passport, visa (if required), airline ticket, and any COVID/health documents per destination. |
| Payment Methods | Major credit/debit cards and online payments accepted on LOT’s official booking page. |
| Pet & Animal Services | Pet travel available with airline approval and reservations. |
| Category | Information |
|---|---|
| Airport Name | Poznań–Ławica Henryk Wieniawski Airport |
| Airport Code | IATA: POZ, ICAO: EPPO |
| Address | Bukowska 285, 60‑189 Poznań, Poland |
| Airport Contact Number | +48 61 849 23 43 / +48 703 203 703 |
| Terminal Used by LOT | Terminal 1 (departures & arrivals) |
| Immigration & Customs Counters | Available on arrival/departure. standard Polish/EU border checks. |
| Trolleys | Airport provides luggage trolleys in terminal. Free/paid, typical safety procedures. |
| Telephones & Wi‑Fi | Public Wi‑Fi available throughout airport. Public telephones & charging points present. |
| Public Transport Access | Bus lines 148, 159, night line 222 connect to city & Poznań Główny station (~20–25 min). |
| How to Reach | • City buses from Poznań centre. • Taxi/Uber (~15‑20 min). |
| Customs | Standard airport customs clearance upon international arrival. |
| Do’s & Don’ts at Airport | • Do arrive ~2 h before Schengen flight & ~3 h before non‑Schengen. • Don’t bring restricted items through security. |
| Additional Services | Airport lounges, shops, restaurants, currency exchange, help desk. |
For travelers using Poland’s major airline, the LOT Polish Airlines Poznań Office is a handy local service center. Booking, check-in, and travel inquiries are supported, and it is open daily with 24-hour contact options. This office links travelers to LOT’s wider network and guarantees more seamless travel experiences from Pozna, whether booking tickets or handling problems prior to a trip.ń.