Hainan Airlines Vancouver Office – YVR Airport Services & Contact Info
Hainan Airlines offers travel assistance for passengers flying between Canada, China, and other international destinations through Vancouver. While the airline primarily operates services at the airport level, travelers can manage bookings, check-in, and flight-related services conveniently at Vancouver International Airport.
Hainan Airlines Vancouver Office Information
| Category | Details |
|---|---|
| Airline Name | Hainan Airlines |
| Office Name | Hainan Airlines Vancouver Office |
| City & Country | Vancouver, Canada |
| Primary Service Location | Vancouver International Airport (YVR) |
| Nearest Airport | Vancouver International Airport (YVR) |
| Airport Address | 3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada |
| Airport Counter Location | International Departures Terminal, Hainan Airlines check-in counters |
| Office / Counter Working Hours | Varies by flight schedule; counters generally open 3–4 hours before departure |
| Official Website | www.hainanairlines.com |
| Flight Bookings & Reservations | New ticket purchases, itinerary planning, and fare inquiries |
| Ticket Changes & Rebooking | Date changes, route modifications, and fare difference handling |
| Check-in Options | Online check-in via website and airport counter check-in |
| Baggage Allowance | Checked and cabin baggage based on fare class and route |
| Excess Baggage | Purchase of additional baggage at airport counters |
| Refunds & Cancellations | Refund requests processed under fare conditions |
| Special Meal Requests | Dietary, medical, and religious meal options (advance request recommended) |
| Medical Travel Information | Guidance for passengers requiring medical clearance |
| Unaccompanied Minor Service | Available for eligible age groups with prior arrangements |
| Mobility & Accessibility Assistance | Wheelchair services and special assistance upon request |
| Family & Infant Travel | Bassinet availability, infant baggage allowance, and seating guidance |
| Pet Travel Information | In-cabin and cargo pet transportation subject to airline policy |
| Loyalty Program | Fortune Wings Club – mileage earning and redemption |
| Group & Corporate Travel | Group bookings and corporate travel coordination |
| Flight Status Updates | Real-time flight schedules via website and airport displays |
| Airport Facilities | Immigration services, dining options, lounges, duty-free shopping |
| Ground Transportation | Taxis, ride-share services, public transit, and car rentals |
The Hainan Airlines Vancouver Office primarily operates through airport-based services, offering passengers reliable assistance for international travel. From reservations to baggage and special travel needs, travelers can expect a smooth and organized experience at Vancouver International Airport.