All Nippon Airways, or ANA All Nippon Airways (ANA) is represented in the US capital by the Washington DC Office, which assists travelers with flight reservations, itinerary planning, ticket modifications, cancellations, and customer service. Both leisure and business travelers can utilize ANA’s overseas services, such as mileage club support and visa/advisory information, and receive comprehensive travel advice and reservation assistance from the office at 1201 F St NW. It facilitates easier flight planning for trips to Japan and beyond by connecting travelers to ANA’s global network.
| Category | Information / Details |
|---|---|
| Office Name | ANA All Nippon Airways Washington DC Office |
| Office Address | 1201 F St NW #425, Washington, DC 20036, USA OR 1101 16th Street NW, Suite 400, Washington, DC 20036 |
| Office Phone | Main: (800) 235‑9262 / (202) 857‑5260 |
| Office Email | customerservices@ana.co.jp |
| Official Website | https://www.ana.co.jp/en/us/ |
| Airport Office | ANA presence at Dulles International Airport (IAD) |
| Airport Name | Washington Dulles International Airport |
| Airport Address | 1 Saarinen Cir, Dulles, VA 20166, USA |
| Flight Status | www.ana.co.jp/fs/int |
| Online Check‑In | Available 24 h before departure on ANA site www.ana.co.jp/en/in/travel-information/online-check-in |
| Baggage Allowance | First/Business Class generally allowing 2-3 bags up to 32kg (70 lbs) each, and Economy/Premium Economy allowing 2 bags up to 23kg (50 lbs) each, all with a total linear size limit of 158cm (62 inches). |
| Luggage Inquiry | www.ana.co.jp/en/in/travel-information/baggage-information |
| Check‑In Area at IAD | ANA international check‑in counters in the International zone of the Main Terminal. |
| Medical Services | Medical emergencies – call 911 inside terminal. Airport has AEDs & basic first aid. |
| Parking Areas | Daily Garage 1 & 2, Terminal Parking, Economy Lots, Valet. |
| Smoking Areas | Smoking lounges near gates B40, B73, C4, D30; or outside terminal. |
| Security Services | TSA security checkpoints in departures area. standard U.S. security procedures. |
| Airport Assistance / Meet & Greet | Travelers Aid/airport volunteer desks assist passengers. Airline VIP/meet & greet available via private service. Bookable separately. |
| Lost and Found | Dulles Lost & Found – +1 703‑572‑8479, behind baggage claim #2 |
| Wheelchair Services | Wheelchair assistance available through airline request prior to flight. |
| Customer Service Desks | ANA check‑in counters handle ANA flight queries at airport. Information/Travelers Aid desks for airport. |
| Retail Services | Shops throughout IAD terminal + concourses (duty free, travel essentials). |
| Food & Beverage | Restaurants, cafes in Main Terminal & Concourses A/B/C/D. |
For travelers using All Nippon Airways, the ANA Washington DC Office provides necessary airline services and travel assistance. The office offers individualized support to enhance your travel experience and effectively manage issues, whether you require assistance with booking, modifications, loyalty program inquiries, or travel advice.