The flagship airline of Japan, All Nippon Airways (ANA), has a local branch called the All Nippon Airways Co Ltd Singapore Office. This office, which is situated in Singapore’s central sector, helps travelers with ANA airline reservations, ticket modifications, cancellations, and travel information. It assists clients with reservations, itinerary planning and management, and travel-related inquiries. For flights leaving or arriving in Singapore, the crew may also offer advice on baggage regulations and airport check-in procedures.
All Nippon Airways Singapore Office – Contact & Address
- Office Name: All Nippon Airways Co Ltd
- Address: 80 Robinson Rd, #18‑01, Singapore 068898
- Contact Number: +65 6228 3288
- Email ID: anag_infosec@ana.co.jp
- Official Website: https://www.ana.co.jp
- Working Hours: Usually 24 hours / 7 days
Airport & Terminal
- Nearby Airport: Singapore Changi Airport (SIN)
- ANA Terminal at Changi: Terminal 2 — ANA international flights typically arrive and depart from Terminal 2.
- Check‑In Area: ANA check‑in counters are located in the departures hall of Terminal 2. ANA also has self‑service check‑in kiosks available.
- Airport Code: SIN (IATA) / WSSS (ICAO)
- Check‑In Time Guidance: Plan to complete check‑in at least 2–3 hours before departure.
Baggage Allowance
- Carry‑On Allowance: Typically 1 cabin bag around 10 kg.
- Checked‑Baggage: Usually around 23 kg (Economy).
Special Meals Offered by ANA
- Types of Special Meals:
- Vegetarian
- Religious meals
- Allergen‑free meals
- Infant/children meals
- Diet‑specific options
Medical & Special Assistance Services
- At the Airport:
- Medical assistance services are available at Singapore Changi Airport.
- first‑aid, medical stations.
- inquire at information counters.
- For serious medical issues off‑airport, Changi General Hospital is nearby in Singapore.
- Special Assistance: Airlines including ANA can pre‑arrange help for passengers with reduced mobility or medical needs — contact the airline before travel.
Parking Areas (Changi Airport)
- Airport Parking: Available at all Changi terminals with multiple car parks; short‑term and long‑term options are provided.
Smoking Areas
- Designated Smoking Areas: Smoking is only allowed in designated facilities across terminals (e.g., near gates in Terminal 4 etc.)
Security Services
- Airport Security: Security screening is operated by Singapore Airport Police Division and Changi Airport Security Teams — enforcing aviation safety, passenger screening, and law enforcement inside terminals.
- Check‑In Security: Standard security checks (X‑ray, metal detectors) apply before immigration and boarding.
Nearby Airport Services
- Lost & Found / Baggage Services: Singapore Changi Airport provides lost baggage handling and assistance counters in arrivals areas.
- Passenger Information Counters: Located in all terminals for help with flights, airport navigation, and services.
For ANA travelers in Singapore, the All Nippon Airways Singapore Office provides crucial travel assistance. It strives to provide travelers with seamless travel experiences by offering services like reservations and itinerary support. For passengers flying with ANA, the Singapore office is a vital resource for assistance with reservations, modifications, and general flight information.