Travelers in Western Montana are served by Frontier Airlines’ service office at Missoula International Airport (MSO), which is situated at 5225 U.S. Highway 10 W, Missoula, MT 59808. Inquiries about flights, booking assistance, schedule modifications, ticketing, and baggage services are all handled directly at the airport by this office. Frontier, which connects Missoula to places like Phoenix and Denver and provides phone and email customer service, is well-known for its ultra-low-fare concept. Smoother travel and check-in processes are made possible by agents at the MSO location.
Frontier Airlines – Missoula Office (Montana)
1. Office & Airport Info
- Airline Name: Frontier Airlines
- Office Location / Address: 5225 U.S. Highway 10 W, Missoula, MT 59808, USA
- Located At: Missoula Montana Airport (MSO)
- Airport Code: MSO
- Customer Service Phone: +1 (801) 401‑9000 (general Frontier contact)
- Alternate Contact: +1 (720) 902‑3969
- Email: customer.service@flyfrontier.com
- Official Website: https://www.flyfrontier.com
- Working Hours: Open 24 hours
Airport & Frontier Airlines Details
2. Terminal & Check‑In
- Terminal Used: Terminal 5 at Missoula International Airport for Frontier flights
- Check‑In Area: Frontier ticket counters and kiosks located in Terminal 5 (arrive ~2+ hours before departure)
- Online/Mobile Check‑In: Available via Frontier site/app before arriving
3. Baggage & Luggage
- Baggage Allowance: Frontier charges based on fare + add‑ons; carry‑on and checked baggage fees apply (see Frontier “Bag Options”)
- Lost & Found / Luggage Inquiry: Frontier lost luggage inquiries through their official “lost‑and‑found” portal and airport baggage services (call general number)
Airport Services & Facilities
4. Parking Areas (Missoula Airport)
- Long‑term & short‑term parking lots available near the terminal; check the airport’s website for current rates and locations.
5. Amenities at Missoula Airport
- Free Wi‑Fi throughout terminal
- Charging stations / mobile‑charging points
- ATMs & Money‑Exchange info: ATMs available (currency exchange may require external services)
- Food & Drinks Spots: Black Coffee Roasting Co., Kettlehouse Bar & Grill, vending machines
- Observation Lounge: Public lounge with views of runway
- Airport Ambassadors & Visitor Info Center: Helpful guides for travel questions and local info
6. Child/Family & Accessibility
- Family / child‑friendly seating; pet relief areas exist at the airport premises.
- Accessibility services available; request in advance with airline or airport for assistance.
7. Reserved Lounges
- Public areas and seating available throughout the terminal.
Nearby Hotels (Close to Missoula Airport)
Near Airport:
- Fairfield by Marriott Inn & Suites Missoula Airport
- StoneCreek Lodge
- Wingate by Wyndham Missoula Airport
- Holiday Inn Express & Suites Missoula Northwest
Other Nearby Options:
- Hilton Garden Inn Missoula
- Staybridge Suites Missoula by IHG
- C’mon Inn Hotel & Suites
- La Quinta Inn by Wyndham Missoula
- Courtyard by Marriott Missoula
- Best Western Plus Grant Creek Inn
Nearby Landmarks & Amenities
- Downtown Missoula: Local shops, restaurants, and entertainment (a short drive from airport).
- Visitor Information Center: Downtown tourist info at 101 E. Main St (free guides).
- Pharmacies: Pharmacies available in Missoula city center (Walgreens, CVS, local drugstores) — ride/taxi from airport.
Travel Tips
- Arrival Time: Arrive at least 2 hours before domestic departures for check‑in and security.
- Seat Reservation: Pre‑book seats through Frontier website/app (often for a fee).
- Group vs Individual Travel: For group bookings or special assistance, contact Frontier customer service early.
- Mobile App: Use Frontier app for boarding pass, updates & baggage add‑ons.
- Lost Bags: Report missing items immediately and keep baggage tags — contact airline or airport lost & found.
- Security & Documents: Have ID and travel documents ready at security checkpoints.
At Missoula International Airport, the Frontier Airlines Missoula Office helps travelers with reservations, flight modifications, and luggage requirements. For local travelers, it enhances travel convenience as part of Frontier’s network of airport assistance locations. For Frontier travelers in Montana, the office is a useful resource whether you’re leaving or need immediate assistance.