Citi ThankYou Rewards members can now transfer eligible credit card points directly to Copa Airlines ConnectMiles, giving travelers another way to redeem their rewards for flights across the Americas and eligible Star Alliance partner airlines. The addition expands Citi’s airline transfer network and creates new opportunities for travelers interested in Central America, South America, and international award flights.
For cardholders who regularly collect Citi ThankYou Points, this development offers more than another airline name on a transfer list. ConnectMiles is Copa Airlines’ frequent flyer program, allowing members to earn and redeem miles on Copa-operated flights and eligible partner services.
However, transferring points does not automatically guarantee a better deal than booking through another loyalty program. The value depends on transfer ratios, award availability, applicable taxes, and the number of miles required for a particular itinerary.
This guide explains how Citi ThankYou Points transfers to Copa ConnectMiles work, which credit cards may qualify, how to book award flights, and when transferring points could provide worthwhile travel value.
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Copa Airlines ConnectMiles has joined Citi ThankYou Rewards as a transfer partner, allowing eligible cardholders to convert bank rewards into airline miles without first booking a flight.
The transfer rate depends on the Citi card associated with the points. Eligible premium cards offer a 1:1 ratio, while certain no-annual-fee cards provide 700 ConnectMiles for every 1,000 ThankYou Points.
This creates an additional way to obtain ConnectMiles, alongside earning miles from eligible flights, participating partners, and other supported rewards programs.
| Feature | Details |
| Transfer partner | Copa Airlines ConnectMiles |
| Rewards program | Citi ThankYou Rewards |
| Premium-card transfer ratio | 1,000 points = 1,000 ConnectMiles |
| Selected no-fee-card ratio | 1,000 points = 700 ConnectMiles |
| Eligible redemptions | Copa Airlines and participating airline partners |
| Transfer reversibility | Transfers generally cannot be reversed |
| Transfer processing | Typically within 24 hours; occasionally up to 5 business days |
| Award availability | Subject to available seats and program rules |
The processing estimate is based on reported Citi transfer terms. Cardholders should confirm the displayed ratio, minimum transfer amount, and processing conditions in their ThankYou account before submitting a request.
Several Citi credit cards support transfers to Copa ConnectMiles, but the number of miles received varies by card.
Premium ThankYou cards generally receive the more favorable conversion rate. Other eligible cards can participate at a reduced rate.
The following cards have been reported as eligible for 1:1 transfers:
| Citi credit card | ThankYou Points | ConnectMiles received |
| Citi Strata Elite | 1,000 | 1,000 |
| Citi Strata Premier | 1,000 | 1,000 |
| Citi Prestige | 1,000 | 1,000 |
| AT&T Access More | 1,000 | 1,000 |
The Citi Prestige and AT&T Access More products are legacy cards, so inclusion in the transfer program does not mean they are available to new applicants.
A 1:1 transfer preserves the numerical balance of points during conversion.
For example, transferring 25,000 ThankYou Points at this rate produces 25,000 ConnectMiles.
That does not mean the two currencies have identical monetary value. Their value depends on the flights available for redemption.
Selected other Citi cards transfer points at a ratio of 1:0.7.
| Citi credit card | ThankYou Points | ConnectMiles received |
| Citi Double Cash | 1,000 | 700 |
| Citi Custom Cash | 1,000 | 700 |
| Citi Strata Card | 1,000 | 700 |
| Citi ThankYou Preferred | 1,000 | 700 |
| Citi ThankYou Mastercard | 1,000 | 700 |
Additional eligible legacy Citi and AT&T card products may also qualify at the reduced rate.
The difference becomes significant when transferring larger balances.
For instance, 30,000 ThankYou Points would produce 30,000 ConnectMiles at a 1:1 rate but only 21,000 miles at a 1:0.7 rate.
Cardholders who hold multiple eligible Citi products should review whether their accounts allow points to be combined and whether that changes the applicable transfer ratio.
Eligible cardholders can initiate a transfer through Citi’s ThankYou Rewards platform.
The process requires a Citi ThankYou account and an active Copa ConnectMiles membership.
The exact page layout and account-linking process may vary.
Travelers without a ConnectMiles account can review membership information through Copa Airlines’ official website.
Reported Citi terms indicate that ConnectMiles transfers are typically completed within 24 hours, although processing may occasionally take up to five business days.
Travelers should not assume that the miles will arrive immediately.
This matters when an award seat is available for only a limited period. A transfer delay could prevent a passenger from completing the intended booking.
Generally, no. Once ThankYou Points are transferred to an airline loyalty program, the transaction is final.
If the intended flight becomes unavailable, the traveler may be left with ConnectMiles that must be used for another eligible redemption.
For that reason, checking award availability before transferring is essential.
ConnectMiles is the frequent flyer program of Copa Airlines, a Panama-based carrier and member of Star Alliance.
The program allows members to earn miles through eligible activities and redeem them for flights operated by Copa and participating partner airlines.
Copa’s network centers on Tocumen International Airport (PTY) in Panama City, an important connecting hub for travel between North America, Central America, South America, and the Caribbean.
Star Alliance membership expands the potential uses of ConnectMiles beyond Copa’s own route network.
Members may redeem miles for eligible flights on participating Star Alliance carriers, subject to each airline’s award inventory and ConnectMiles booking rules.
This means a traveler does not necessarily need to visit Panama or fly Copa to benefit from the new Citi transfer option.
For example, a passenger may find a suitable partner-operated flight to Europe and use ConnectMiles for the award booking if the required inventory is available.
However, airline partnerships do not guarantee access to every flight, seat, or cabin.
Yes. ConnectMiles publishes region-based award charts that identify mileage requirements for qualifying routes and cabins.
This differs from programs that rely primarily on dynamically priced awards.
Fixed charts can make it easier to estimate the number of miles needed before planning a trip.
Nevertheless, a published award rate does not guarantee that a seat will be available at that price. Saver inventory, route classifications, partner restrictions, and applicable charges still matter.
The number of ConnectMiles required depends on the departure and destination regions, operating airline, travel cabin, and available award category.
Copa publishes separate award charts for its own flights and partner-operated itineraries. Travelers should consult the appropriate chart before converting ThankYou Points.
The following examples illustrate selected published Saver award rates.
| Award itinerary | Cabin | Miles required (one-way) |
| Within the U.S. or Canada on eligible partners | Economy | 12,500 |
| U.S. or Canada to Europe on eligible partners | Economy | 30,000 |
| U.S. or Canada to Europe on eligible partners | Business | 70,000 |
| U.S. or Canada to Panama on eligible partners | Economy | 17,500 |
| Selected southeastern U.S. origins to Panama on Copa | Economy | 15,000 |
These are indicative chart rates, not confirmed bookable seats. Copa’s own award chart uses regional distinctions that can make some U.S. departures more expensive than others. Taxes, fees, and award availability apply.
The transfer ratio can substantially affect the number of Citi points needed.
For an award costing 30,000 ConnectMiles:
| Transfer ratio | Citi points needed |
| 1:1 | 30,000 |
| 1:0.7 | Approximately 42,858 |
The second figure is a mathematical equivalent. Actual transfers must follow Citi’s permitted increments, so the number of points submitted may need to be rounded upward.
This illustrates why travelers should verify their card’s transfer rate before choosing ConnectMiles over another loyalty program.
Yes. ConnectMiles members can redeem miles for eligible Saver award flights operated by participating Star Alliance airlines.
Copa confirms that Saver awards are available across the alliance, although inventory is limited and controlled by the operating carrier.
Participating Star Alliance carriers include airlines such as Lufthansa, Turkish Airlines, Air Canada, Singapore Airlines, and Avianca.
Actual redemption options depend on the operating airline’s current partnership arrangements and award availability.
A traveler planning a European trip, for example, may compare the mileage requirement for an eligible Lufthansa-operated flight with the cost of booking through another participating loyalty program.
The advantage of ConnectMiles is not necessarily the lowest price on every route. It is having another program through which eligible award seats can be booked.
No.
Copa explains that Saver awards are capacity-controlled and may be unavailable when demand is high.
The program also offers Standard Awards for eligible United-operated flights, but these generally require more miles and are not broadly available across the entire alliance.
This distinction matters when comparing a published award chart with live booking results.
Copa offers a Panama Stopover program that allows qualifying travelers to spend additional time in Panama while traveling to another destination.
The program can permit a stopover of up to 15 days without an additional airfare charge, although taxes, fees, fare conditions, and itinerary eligibility still apply.
Consider a passenger traveling from Miami to Bogotá through Panama City.
Instead of connecting immediately, the traveler may be interested in spending several days in Panama before continuing to Colombia.
An eligible stopover arrangement can make this possible without purchasing two entirely separate flight itineraries.
However, the availability of the Panama Stopover promotion on a paid ticket does not automatically establish identical terms for a ConnectMiles award.
Travelers should confirm award-specific stopover rules before transferring points or booking.
Not always. The strongest redemption depends on the destination, available award seats, transfer ratio, and total cost.
Citi already supports several other airline loyalty programs, including Avianca LifeMiles, Turkish Airlines Miles&Smiles, and Singapore Airlines KrisFlyer.
These programs may provide alternative ways to book eligible Star Alliance flights.
Suppose a traveler finds a flight that can be booked through two participating programs.
One program requires 25,000 miles plus $90 in taxes and fees, while another requires 30,000 miles plus $25.
The lower mileage price is not automatically the better deal.
A fair comparison considers the value of the additional miles, cash charges, transfer ratio, booking restrictions, and cancellation terms.
For Citi cardholders transferring at 1:0.7, this calculation is especially important because they must convert more ThankYou Points to obtain the same number of airline miles.
The most important step is to identify a suitable award flight before moving any points.
A successful transfer does not guarantee that the intended flight can still be booked.
Travelers should verify:
For example, if an award requires 35,000 ConnectMiles but a traveler has only 20,000 ThankYou Points, transferring immediately may not be useful unless the remaining miles can be obtained through another acceptable method.
A transfer should generally be the final step in choosing an award, not the first.
Related: Copa Airlines Review: 4 Things to Know in 2026
The addition of Copa Airlines ConnectMiles gives Citi ThankYou Rewards members another useful option for booking award flights, particularly across the Americas and through participating Star Alliance airlines.
The strongest opportunity belongs to eligible cardholders receiving a 1:1 transfer ratio, although travelers with other Citi cards can also benefit when ConnectMiles offers an attractive redemption.
Copa’s published award charts and extensive airline partnerships make the program worth comparing, but the decision should be based on a specific flight rather than the transfer ratio alone.
Before converting points, confirm award availability, calculate the total mileage requirement, compare alternative programs, and review applicable taxes and booking restrictions. Keeping ThankYou Points flexible until a suitable redemption is identified can help travelers avoid committing valuable rewards to an itinerary they cannot book.
Yes. Eligible Citi ThankYou Rewards members can transfer points directly to Copa Airlines ConnectMiles through Citi’s rewards platform.
Eligible premium Citi cards offer a 1:1 ratio. Selected other cards transfer 1,000 ThankYou Points into 700 ConnectMiles. The exact rate depends on the card.
No introductory transfer bonus was reported when the partnership launched. Promotional offers may change, so cardholders should check their ThankYou account for current promotions.
Yes. Eligible Citi Double Cash cardholders can transfer ThankYou Points to ConnectMiles at the reported rate of 1,000 points to 700 miles.
Yes. ConnectMiles supports eligible business-class award bookings on Copa and participating partner airlines, subject to availability and the relevant award chart.
No. Airline loyalty transfers are generally one-way, and points transferred into ConnectMiles cannot be converted back into ThankYou Points.
No. Travelers can join ConnectMiles without holding a Copa-branded credit card. Eligible Citi ThankYou cardholders can transfer points into their ConnectMiles accounts.
Yes. ConnectMiles can be used for eligible partner-operated flights to Europe, subject to award availability and program rules.
No. Citi ThankYou Points are flexible bank rewards, while ConnectMiles are airline loyalty miles. Their practical value depends on redemption options, award prices, and applicable fees.
Travelers should not assume transfers to another person’s loyalty account are permitted. Citi’s account-linking and transfer rules govern whose ConnectMiles account can receive points.
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