When one traveler recently visited the Copa Airlines Office in Quito, they were impressed by how efficiently the staff handled every query—from flight booking to baggage tracking. The office stands out as a reliable center for passengers flying with Copa Airlines, providing professional travel assistance and complete solutions for both domestic and international journeys.
| Category | Details |
|---|---|
| Airline Name | Copa Airlines |
| Office Name | Copa Airlines Quito Office |
| Location | Quito, Ecuador |
| Full Address | Copa Airlines Sales Office, Av. Amazonas N37-61 y Naciones Unidas, Edificio Amazonas Plaza, Quito, Ecuador |
| Contact Number | +593 2 395-4200 |
| Email Address | customerservice@copaair.com |
| Office Hours | Monday to Friday: 9:00 AM – 6:00 PM Saturday: 9:00 AM – 1:00 PM Sunday: Closed |
| Customer Helpline | +593 2 395-4200 (24-hour assistance) |
| Airport Served | Mariscal Sucre International Airport (UIO) |
| IATA Code (Rome Airport) | UIO |
| City Code | UIO |
| Nearest Landmark | Parque La Carolina |
| Modes of Transport | • Public Bus from Av. Amazonas • Metrobus-Q • Taxi and Airport Shuttle Services • Rideshare Apps (Cabify, Uber) |
| Languages Spoken | Spanish, English |
| Manager / Representative | Mr. Carlos Estrella |
| COVID-19 or Health Advisory | Health requirements and vaccination rules available in-office and online before travel |
| Accessibility Features | • Wheelchair Access • Priority Boarding • Assistance for Elderly and Differently-Abled Travelers |
| Travel Packages & Promotions | Seasonal airfare discounts, loyalty bonuses, and limited-time destination deals |
| Cargo Service Enquiries | Managed through Copa Cargo desk at Mariscal Sucre International Airport |
| Lost or Delayed Baggage Help | Real-time baggage tracing through Copa Baggage Services |
| Pet Travel Assistance | • In-cabin pet transport • Cargo pet arrangements • Health certificate verification |
| Refund & Rebooking Assistance | Refund processing for canceled flights and flexible date change options |
| Group Travel Management | Tailored group itineraries and bulk ticketing for 10+ passengers |
| Corporate Travel Solutions | Business account assistance, credit payment options, and flexible corporate fares |
| Payment Options | Credit/Debit Cards, Cash, Online Transfer, and Travel Vouchers |
| Special Assistance Requests | Medical, dietary, and wheelchair assistance upon prior request |
| Travel Insurance | Available for purchase via Copa Protect and partner agencies |
| Frequent Flyer Program | ConnectMiles – earn miles and enjoy travel benefits with Star Alliance partners |
| Nearby Attractions | • TelefériQo Cable Car • Basilica del Voto Nacional • Quito Old Town • Parque El Ejido |
| Nearest Hotels | • JW Marriott Hotel Quito • Swissôtel Quito • Holiday Inn Express Quito |
| Emergency Contact During Travel | +507 217-2672 (Copa Airlines Global Emergency Line) |
| Visa & Travel Documentation Info | Assistance with entry permits, travel documents, and vaccination requirements |
| Check-in Options | Online check-in (24 hrs before flight), airport kiosks, and counter check-in |
| Flight Information Updates | Email/SMS alerts and live updates via Copa Airlines mobile app |
| Career & Recruitment Queries | Openings posted at careers.copaair.com |
| Official Website | www.copaair.com |
| Social Media Handles | • Facebook • Twitter • Instagram |
Feel free to visit the Copa Airlines Office in Quito today for service with all your travel essentials. If you choose not to go to an individual, you can call them directly or email them for help.