Shenzhen Bao’an International Airport (SZX) Guangdong, China
Shenzhen Bao’an International Airport — IATA: SZX | ICAO: ZGSZ — is the principal international airport serving Shenzhen, Guangdong, China, and an important aviation hub for the Greater Bay Area. It is located in Bao’an District, northwest of central Shenzhen. The airport opened on 12 October 1991 and is operated by Shenzhen Airport Company.
Quick facts about Shenzhen Bao’an International Airport
| Information | Details |
|---|---|
| Official name | Shenzhen Bao’an International Airport |
| Chinese name | 深圳宝安国际机场 |
| IATA code | SZX |
| ICAO code | ZGSZ |
| Airport type | Civil/international |
| Location | Bao’an District, Shenzhen, Guangdong, China |
| Time zone | China Standard Time (UTC+8) |
| Opened | 12 October 1991 |
| Main passenger terminal | Terminal 3 (T3) |
| Satellite facility | Satellite Hall |
| Official website | Shenzhen Bao’an International Airport – Official Website |
| Wikipedia | Shenzhen Bao’an International Airport – Wikipedia |
| Chinese Wikipedia | 深圳宝安国际机场 – Chinese Wikipedia |
| Official airport address | Bao’an District, Shenzhen, Guangdong Province, China |
| Main airport telephone | +86-755-23456789 |
| Official service hours | 24 hours |
| Airport role | Major passenger and cargo hub in the Pearl River Delta / Greater Bay Area |
The airport’s official website currently identifies +86-755-23456789 as its 24-hour service hotline and service/complaint telephone.
Important Shenzhen Airport contact numbers
A useful point for travelers is that Shenzhen Airport consolidated its previous multiple customer-service numbers into one 24-hour customer hotline. The airport says this number handles airport-business enquiries, service appointments and complaints.
| Purpose | Contact |
|---|---|
| Airport 24-hour service hotline | +86-755-23456789 |
| General passenger enquiries | +86-755-23456789 |
| Service complaints / supervision | +86-755-23456789 |
| Airport service email | FWGL@szairport.com |
| Shenzhen Metro information | +86-755-88960600 |
| Airport address | Bao’an District, Shenzhen, Guangdong Province, China |
Medical / first aid
The airport’s first-aid station operates 24 hours a day. The published locations include:
- Behind the China Southern Pearl Club, 3rd floor
- East side of the Arrival Hall, 2nd floor
For airport assistance, use the airport’s 24-hour hotline: +86-755-23456789.
Terminal information
Terminal 3 — T3
Terminal 3 is the principal passenger terminal at Shenzhen Bao’an International Airport. Current airport flight information and airline listings identify T3 as the passenger terminal for domestic, international and regional services.
T3 departure levels
For departures, passengers should follow signs to the 4th-floor departure hall. The airport recommends:
- Domestic flights: generally arrive 2–3 hours before departure.
- International/regional flights: generally arrive 3–4 hours before departure.
The exact check-in deadline varies by airline.
Frequently Asked Questions about Shenzhen Bao’an International Airport
1. What is the airport code for Shenzhen Bao’an International Airport?
The IATA airport code is SZX, while the ICAO code is ZGSZ.
2. Where is Shenzhen Bao’an International Airport?
It is in Bao’an District, Shenzhen, Guangdong Province, China, on the eastern side of the Pearl River Delta.
3. What terminal does Shenzhen Airport use?
T3 is the principal current passenger terminal. The airport also has a Satellite Hall. A new Terminal 2 is under development, so travelers should rely on their current flight information for the assigned terminal/facility.
4. What is Shenzhen Airport’s telephone number?
The official 24-hour service hotline is +86-755-23456789. It also serves as the airport’s service-enquiry and complaint telephone.
5. Is Shenzhen Airport open 24 hours?
The airport provides 24-hour customer service, and various transportation and passenger services operate at night. Individual shops, counters, transport routes and facilities may have their own operating schedules.
6. How early should I arrive at SZX?
For a domestic flight, the airport recommends approximately 2–3 hours before departure. For international/regional flights, it recommends approximately 3–4 hours.
7. Does Shenzhen Airport have a metro station?
Yes. Metro Line 11 has an Airport Station, providing a direct rail connection toward central Shenzhen and other parts of the city.
8. Does Shenzhen Airport have medical facilities?
Yes. A 24-hour first-aid station is available, including locations on the 2nd and 3rd floors.
9. Does Shenzhen Airport have luggage storage and Lost & Found?
Yes. Both luggage storage and Lost and Found are listed among the airport’s passenger facilities. For current procedures, the airport’s 24-hour hotline is +86-755-23456789.
10. How can I check a flight at Shenzhen Airport?
The airport’s official website provides current departure and arrival flight information, including flight number/destination, terminal and status.
Official Shenzhen Airport flight information
11. What documents are needed for an international transfer?
Generally, passengers should have their valid passport and boarding pass, together with any immigration/visa documentation applicable to their itinerary and nationality. International transfers can involve customs, immigration and security checks.
12. Does SZX have international flights?
Yes. Shenzhen Bao’an International Airport handles international and regional passenger services, and its official flight information currently lists destinations such as Singapore, Jakarta, Kuala Lumpur, Bangkok and Ho Chi Minh City.