Alexander S. Pushkin Sheremetyevo International Airport (SVO)

Svo Airport

Alexander S. Pushkin Sheremetyevo Airport at a Glance

InformationDetails
Airport nameAlexander S. Pushkin Sheremetyevo International Airport
Common nameSheremetyevo International Airport
IATA codeSVO
ICAO codeUUEE
Airport locationKhimki, Moscow Oblast, Russia
City servedMoscow metropolitan area
Airport typeInternational/public airport
Main airport operatorJSC Sheremetyevo International Airport
Main airline hubAeroflot
Approximate locationNorthwest of Moscow
Terminal complexesNorthern and Southern
Airport websitesvo.aero
Airport telephone+7 (495) 578-65-65
Operating call centre24 hours

Sheremetyevo Airport Contact Numbers and Email

ServiceContact
Airport general information / call centre+7 (495) 578-65-65
Lost and Found+7 (495) 578-65-65
Baggage storage+7 (495) 578-22-55
Unclaimed baggage – Aeroflot domestic flights+7 (495) 753-86-68
Unclaimed baggage – Aeroflot international flights+7 (495) 664-12-01, ext. 48459
Aeroflot baggage tracing+7 (495) 664-14-99
Airport police+7 (495) 578-22-55
Medical point, Terminal B+7 (495) 578-47-12; +7 (926) 244-63-01
Transport security+7 (495) 578-17-41
Cargo transportation+7 (495) 737-60-60
Border control+7 (495) 929-12-41; after-hours +7 (495) 578-90-90
Customs+7 (495) 538-72-27
Migration service+7 (495) 578-19-11
Veterinary control, Terminal C+7 (495) 198-05-74
Phytosanitary control, Terminal C+7 (495) 198-07-59; +7 (495) 683-74-72
Sanitary control+7 (495) 578-56-47
Public relations+7 (495) 578-85-85; +7 (495) 578-20-73
Public relations emailpressa@svo.aero
General passenger emailcallcenter@svo.aero

Sheremetyevo Airport Terminals

TerminalComplexPrimary function / status
Terminal ANorthernBusiness and private aviation
Terminal BNorthernMainly domestic passenger flights
Terminal CNorthernInternational passenger flights
Terminal DSouthernPassenger flights; check your airline/flight assignment
Terminal ESouthernHistorical/southern complex terminal; operational status can vary
Terminal FSouthernHistoric passenger terminal; operational status can vary

Baggage Counters and Baggage Services

Baggage serviceContact / information
Baggage storage+7 (495) 578-22-55
Lost and Found+7 (495) 578-65-65
Aeroflot baggage tracing+7 (495) 664-14-99
Aeroflot unclaimed domestic baggage+7 (495) 753-86-68
Aeroflot unclaimed international baggage+7 (495) 664-12-01, ext. 48459

Sheremetyevo Airport Lounges

TerminalLounge / facilityTypical location or purpose
BKandinsky LoungeDomestic departure area
BRublev LoungeDomestic departure area
BPriority PointDomestic departure area
BVIP LoungePremium/VIP services
BA-Club LoungeExclusive lounge for eligible A-Club clients
CMalevich LoungeInternational departure area
CChagall LoungeInternational departure area
CEl Lissitzky LoungeInternational departure area
CVIP LoungePremium/VIP services
DGallery LoungeSouthern terminal complex
DMoscow LoungeBusiness/premium facility
DSaint Petersburg LoungeBusiness lounge
DSochi LoungeDomestic/business lounge
DBaikal LoungeLandside/premium waiting facility
FAll Star LoungeSouthern terminal complex
FClassic LoungeSouthern terminal complex
FAmber LoungeSouthern terminal complex
ESpace/Galaxy-type lounge facilitiesAvailability should be confirmed before travel

Emergency Contact Numbers at Sheremetyevo and in Russia

Emergency / serviceNumber
Unified emergency services112
Fire and rescue101
Police102
Ambulance / medical emergency103
Gas emergency104
Sheremetyevo police / airport operational contact+7 (495) 578-22-55
Terminal B medical point+7 (495) 578-47-12
Additional Terminal B medical contact+7 (926) 244-63-01
Transport security+7 (495) 578-17-41

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