London Gatwick Airport (LGW)
London Gatwick Airport (LGW) is a major international airport serving London and southeast England. It is located near Crawley in West Sussex, approximately 30 miles south of central London. Gatwick has two passenger terminals — North Terminal and South Terminal — and is one of the UK’s busiest airports. The airport officially opened in its modern form on 9 June 1958.
London Gatwick Airport Quick Facts
| Information | Details |
|---|---|
| Airport name | London Gatwick Airport |
| IATA code | LGW |
| ICAO code | EGKK |
| Location | Gatwick, West Sussex, England |
| Nearest major town | Crawley |
| Terminals | North Terminal and South Terminal |
| Airport type | International |
| Main runway | 3,316 metres |
| Official website | Gatwick Airport |
| Passenger facilities | Check-in, baggage, security, lounges, shops, restaurants, assistance and transport services |
London Gatwick Airport Contact Numbers, Emails and Wikipedia
| Contact / Resource | Details |
| General information | 0344 892 0322 |
| Live flight information | 0344 892 0322 |
| Customer service / premium services | 0330 333 9268 |
| Airport general enquiries | +44 (0)844 335 1802 |
| Airport address | Gatwick Airport, West Sussex RH6 0NP, United Kingdom |
| Check-in operational enquiries | seniorpaxopsmanagers@gatwickairport.com |
| Check-in planning | CheckInPlanning@gatwickairport.com |
| Baggage operational enquiries | stevie.summers@gatwickairport.com |
| Lost property | gatwick.lostproperty@excess-baggage.com |
| Media enquiries | gatwickmedia@gatwickairport.com |
| Investor relations | investor.relations@gatwickairport.com |
| Data protection officer | dpo@gatwickairport.com |
| Wikipedia | https://en.wikipedia.org/wiki/Gatwick_Airport |
London Gatwick Airport Emergency Contact Numbers
If you are at Gatwick Airport and have an immediate emergency, use 999. Gatwick also publishes airport-specific emergency numbers for incidents and medical assistance.
| Emergency / Assistance | Contact |
| UK emergency services — police, ambulance, fire | 999 |
| Gatwick emergency line / airport control centre | 01293 501222 |
| Medical emergency / ambulance at Gatwick | 01293 501222 |
| Unattended or suspicious bag | 01293 501212 |
| Gatwick TravelCare | 01293 504283 |
| Police non-emergency | 101 |
| Lost British passport | 0300 222 0000 |
Gatwick Airport Baggage Counter and Lost Baggage
- Airline baggage counter: Go to your airline’s check-in or baggage desk in the relevant terminal.
- Self-service bag drop: Available for participating airlines.
- Lost baggage after a flight: Contact the airline directly.
- Item lost inside the terminal: Report it through the airport’s lost-property process.
- Lost property: Found items can take approximately 24–48 hours to appear in the lost-property database.
- Bag wrapping: Available in the check-in areas of both terminals.
- Baggage storage: Left-luggage services are available through Excess Baggage Company.
Gatwick Airport Check-In Counters
Gatwick has airline check-in desks as well as self-service check-in facilities. The airport currently has 245 check-in desks, 123 self-service check-in desks and 119 self-service bag-drop kiosks across its terminals.
| Check-in service | Where / how it works |
| Airline check-in counters | Located in the appropriate terminal’s check-in area |
| Self-service check-in | Available for participating airlines |
| Self-service bag drop | Available for participating airlines |
| Online check-in | Available with many airlines before arriving at the airport |
| Bag drop after online check-in | Use your airline’s designated bag-drop facility |
| Hand baggage only | Proceed to security after completing check-in |
| Check-in information | Check airport flight screens and airline information |
London Gatwick Airport Terminals
| Terminal | Main information | Examples of airlines |
| North Terminal | International departures and arrivals; check-in, security, shops, restaurants and lounges | Emirates, Qatar Airways, Singapore Airlines, SWISS, JetBlue, Icelandair |
| South Terminal | International and domestic passenger facilities; check-in, security, shops, restaurants and lounges | British Airways, easyJet, Air India, Jet2, Ryanair, Turkish Airlines, Wizz Air |
| Both Terminals | Some airlines can operate from either terminal depending on flight number or service | TUI operates from both; terminal can depend on the flight |
London Gatwick Airport Lounges
Gatwick offers lounges in both terminals, including independent lounges available for advance booking and airline lounges available to eligible passengers.
| Lounge | Terminal | Access / highlights |
| No1 Lounge | North & South | Food, drinks, Wi-Fi, comfortable seating and runway views |
| My Lounge | North & South | Relaxed lounge, hot and cold food, self-service drinks |
| Plaza Premium Lounge | North | Premium lounge facilities, food and drinks |
| Plaza Premium Express | North | Express lounge option |
| Clubrooms | North & South | Premium lounge experience |
| Club Aspire Lounge | South | Lounge access for eligible/bookable passengers |
| Emirates Lounge | North | Emirates passenger / eligible access |
| British Airways Club Lounge | South | Eligible British Airways passengers |
| British Airways First Lounge | South | Eligible British Airways First Class passengers |
London Gatwick Airport FAQs
What is the airport code for London Gatwick Airport?
The IATA airport code for London Gatwick is LGW, and its ICAO code is EGKK.
How many terminals does Gatwick Airport have?
London Gatwick Airport has two passenger terminals: North Terminal and South Terminal.
Which terminal does my airline use at Gatwick?
The terminal depends on your airline and flight. Gatwick’s airline directory identifies the terminal for individual airlines, but terminal assignments can change, so check your flight information before travelling.
How early should I arrive at Gatwick Airport?
Gatwick recommends arriving at least two hours before your flight. Allow more time if your airline or destination requires additional processing.
Does Gatwick Airport have TSA?
No. TSA does not operate at London Gatwick Airport. Gatwick uses UK airport security procedures.
Where are the check-in counters at Gatwick?
Check-in counters are located in the departure check-in areas of the North and South Terminals. Your airline and flight information determine which terminal and check-in zone you should use.
Where can I find baggage services at Gatwick?
For checked or delayed baggage, contact your airline’s baggage service. For items lost inside the terminal, use Gatwick’s lost-property service.
What should I do if my baggage is missing?
If your checked baggage does not arrive, contact the airline operating your flight. Gatwick states that baggage lost or delayed after leaving an aircraft should be handled directly by the airline.
What should I do if I lose something inside Gatwick Airport?
Report the lost item through Gatwick’s lost-property service. Items can take 24–48 hours to be registered after being found.
What number should I call in an emergency at Gatwick?
For an immediate emergency, call 999. Gatwick also publishes 01293 501222 as its airport emergency line.
What is Gatwick Airport’s general information phone number?
The airport’s published contact information lists 0344 892 0322 for general information and live flight information.
Does Gatwick Airport have airport lounges?
Yes. Gatwick has several lounges across the North and South Terminals, including No1 Lounge, My Lounge, Plaza Premium Lounge, Clubrooms and airline-operated lounges.
Can I book a Gatwick Airport lounge?
Yes. Several Gatwick lounges can be booked in advance, including No1 Lounge, My Lounge, Plaza Premium Lounge, Clubrooms and Club Aspire, subject to availability and terminal.
Is there free Wi-Fi at Gatwick Airport?
Yes. Gatwick provides free Wi-Fi throughout the airport.
Does Gatwick Airport have a prayer room?
Yes. Gatwick has a chapel and prayer rooms in both the North and South Terminals, available 24 hours a day for private prayer and meditation.
Can I get medical help at Gatwick Airport?
For a medical emergency, call 999 or Gatwick’s airport emergency number 01293 501222, and ask airport staff for assistance.
Where can I get help if I miss my flight?
Your Service Centre desks in the North and South Terminals provide travel support, including assistance with missed flights and onward travel information.
What should I do if I see an unattended bag?
Do not touch or move it. Report the location and description using Gatwick’s unattended-bag helpline, 01293 501212, or notify airport staff immediately.
Does Gatwick Airport have luggage storage?
Yes. Baggage storage/left-luggage services are available through Excess Baggage Company.
What is the address of London Gatwick Airport?
London Gatwick Airport is located at Gatwick, West Sussex RH6 0NP, United Kingdom.