Cubana de Aviación’s Havana Office serves as the main hub for travelers across Cuba and international destinations. Here’s a complete overview of its location, contact details, and services—all updated and easy to access in one detailed table.
| Category | Details |
|---|---|
| Office Name | Cubana de Aviación – Havana Office |
| Address | José Martí International Airport (HAV), Terminal 3, Rancho Boyeros, Havana, Cuba |
| Contact Number | +53 7 204 1111 / +53 7 204 6666 |
| atencionclientes@cubana.avianet.cu | |
| Working Hours | Monday – Friday: 8:00 AM – 5:00 PM • Saturday/Sunday: Closed |
| Airport Code | HAV – José Martí International Airport |
| IATA Code (Airline) | CU |
| Official Website | https://www.cubana.cu/ |
| Nearby Landmarks | Terminal 3 Departure Hall, Cuban Aviation Museum, Rancho Boyeros District, Central Havana (18 km away) |
| How to Reach | From central Havana, take a taxi or rideshare (20–25 min). Bus routes P12 and P16 connect the city to the airport. Private transfers available 24/7. |
| Services Offered | • Flight booking & ticketing • Schedule changes & rebooking • Baggage and lost-item claims • Refund and fare information • Travel document verification |
| Special Assistance | • Wheelchair & mobility Assistance • Medical and senior passenger care • Unaccompanied minor service • Priority check-in for special needs |
| Payment Methods | Visa, MasterCard, cash in CUP / USD (subject to rules), and online card payment through the official Cubana website |
| Major Destinations | Madrid, Paris, Mexico City, Caracas, Buenos Aires, Santiago de Cuba, Holguín, and other Latin American routes |
| Travel Facilities | Check-in counters at Terminal 3, baggage wrapping, currency exchange, duty-free stores, VIP lounge, on-site restaurants |
| Head Office | Cubana de Aviación S.A., José Martí International Airport, Havana, Cuba |
| Cargo Services | Cargo transport for parcels, perishables, and courier shipments handled through Cubana Cargo at HAV Airport |
| Hotels Nearby | • Hotel Aeropuerto Havana (5 min walk) • Hotel Nacional de Cuba (25 min drive) • Melia Cohiba (30 min drive) |
| Social Media Links | Facebook • Instagram • X (Twitter) |
This detailed guide offers every piece of information about the Cubana de Aviación Office in Havana —from contact details and office hours to nearby landmarks and available services. Whether you’re booking a domestic flight or flying internationally, this office provides all the assistance you need for smooth travel.