Passengers can obtain airline support and information for U.S. operations at San José Mineta International Airport in San Jose, California, which is connected to Arajet Airlines, the ultra-low-cost flag carrier of the Dominican Republic. This office/point of contact assists passengers with reservations, check-in, baggage, flight updates, and customer service related to the airline’s growing U.S. routes. Arajet offers connections to locations in South America, the Caribbean, and Central America.
| Item | Information |
|---|---|
| Airline Name | Arajet Airlines |
| Airport | Norman Y. Mineta San José International Airport (SJC), San Jose, CA 95110, USA |
| Official Address | 1701 Airport Blvd, San Jose, CA 95110, USA |
| Airport Phone | +1 408‑392‑3600 |
| Airport Email | info@sjc.org |
| Arajet Customer Contact | Toll‑free: +1‑833‑678‑2125 (US) / Headquarters Dominican Republic: +1 (809) 282‑7000. Email: letstalk@arajet.com |
| Official Website | https://www.arajet.com |
| Baggage Allowance Info | www.arajet.com/en/baggage |
| Online Check‑In / Flight Status | www.arajet.com/en/check‑in www.arajet.com/en/flight‑status |
| Check‑in Area | Airline counters in Terminal A / B. Self‑service kiosks & online check‑in available at airport. |
| Lost & Found | +1 408‑392‑3559 (airport‑managed) |
| Category | Details |
|---|---|
| Terminals | Terminal A & Terminal B. International arrivals handled through Terminal A. |
| Security Services | TSA checkpoints in both terminals, standard TSA procedures apply. |
| Wheelchair / Accessibility | Accessible services throughout terminals, request assistance at airline counter. |
| Medical / First Aid | Basic first aid and emergency response available, ask info desk for exact locations. |
| Parking Areas | Short‑term & long‑term parking lots with shuttle access to terminals. |
| Smoking Areas | Designated smoking allowed outside terminals. |
| Customer Service Desks | Airport info desks in baggage claim & concourses — +1 408‑392‑3600. |
| Retail Services | Shops & stores throughout both terminals. Books, travel items, duty‑free depending on flight. |
| Food & Beverage | Cafes, restaurants, and bars in both terminals. |
| Information Kiosks | Airport info booths available pre‑ & post‑security. |
| Ground Transportation | Taxi, rideshare, shuttle buses, rental cars at Rental Car Center across from Terminal B. |
| Meet & Greet / Airport Assistance | Some services at airport available via third‑party providers, otherwise check with airline or airport info desks. |
| Baggage Claim | Clearly marked belt areas on ground floor. Baggage carts available. |
For travelers on the airline’s reasonably priced network, Arajet’s presence in San Jose acts as a local service center. It provides vital services and customer support to U.S. travelers leaving from or arriving at this important California airport, despite not being a full corporate headquarters.
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