For travelers looking for both domestic and international flights, the AnadoluJet Istanbul Office in Turkey is a crucial center. The office is conveniently positioned and offers a wide range of services, such as customer support, baggage assistance, airline queries, and ticket purchase. Flight timetables, seat bookings, and special services like wheelchair assistance and pet travel are all accessible to passengers. In order to guarantee seamless travel experiences, the office personnel is educated to effectively handle customer complaints and offer advice on travel policies and regulations.
| Field | Details |
|---|---|
| Office Address | Tayakadın, Terminal Caddesi No: 1, 34283 Arnavutköy / Istanbul, Türkiye |
| Contact Number (Office / Reservations) | 0 850 333 2 538 |
| Email / Customer Contact Email | info@anadolujet.com |
| Official Website | www.anadolujet.com |
| Working Hours | 24 hours, every day |
| Baggage Allowance | Cabin (carry-on): 1 carry-on bag up to 55 × 40 × 23 cm and max 8 kg. Personal item (e.g. handbag, laptop bag) up to 40×30×15 cm / 4 kg. Checked baggage (hold): For many flights 15 kg free. On some flights (or fare types) up to 20 kg. For excess / special items there may be extra charges. |
| Fare / Ticket Types & Baggage Variations | Under their fare‑structure: e.g. “EcoJet” gives cabin baggage; “ExtraJet” gives cabin + 20 kg checked; “ComfortJet” gives cabin + more checked allowance. |
| Payment Methods (for Tickets) | As per general ticket booking — via credit card, bank transfer, etc. (through partner booking portals). |
| Field/Service | Details |
|---|---|
| Airport Name | Istanbul Airport (İstanbul Havalimanı) |
| Airport Code (IATA) | IST |
| Airport Address | Tayakadın, Terminal Caddesi No: 1, 34283 Arnavutköy / Istanbul, Türkiye |
| Airport Contact Number / Call Centre | 444 1 442 (call‑centre) |
| Official Airport Website | www.istairport.com |
| How to Reach / Public Transport Access | There is a metro station on M11 (Istanbul Metro) line connecting to Istanbul Airport. Bus / shuttle service and taxi also available. Private vehicles / car rentals possible, parking & access via motorway networks. |
| Wi-Fi / Internet Services | Free Wi-Fi available: by selecting the iGA WiFi network and login via mobile number. |
| Immigration / Customs | Immigration: Passport and (if required) visa or e‑visa required. Customs declarations where required; standard “Nothing to Declare” / “Declare” lanes for goods. |
| Other Airport Facilities | The terminal includes standard passenger amenities: information kiosks, telephones, coin‑lockers, currency exchange, ATMs, medical services, lost & found, baggage storage, etc. Trolleys / luggage carts are typically available (as part of luggage/ baggage‑handling amenities) though exact public “cart‑fee” info may vary. |
| Pet & Animal Services | pet rooms / pet relief areas / pet‑friendly services” among its facilities. |
| Travel Insurance Guidance | Travel insurance: While the airport and airline may not mandate a specific policy, standard good practice is to have travel insurance (for health, loss, delays etc.). |
| Do’s & Don’ts / Passenger Advice | Keep passport, visa/e‑visa, boarding pass ready for immigration & security. Follow signs for “International Transfers / Domestic Transfers / Customs / Immigration” as per flight type. Declare items if you carry dutiable goods; else use “Nothing to Declare” lane. For public transport: use metro line M11 or shuttle/bus/taxi depending on destination. For baggage: adhere to airline limits (cabin + checked) to avoid overweight/oversize charges. |
| Flight Status | ajet.com/en |
| Online Check IN | ajet.com/en/services/free-check-in |
| Baggage Allowance | ajet.com/en/corporate/rules-and-conditions/baggage |
| www.facebook.com/ajet | |
| www.instagram.com/ajet | |
| YouTube | www.youtube.com/@AJetTR |
| x.com/AJET_TR |
With its committed support services, the AnadoluJet Istanbul Office guarantees passengers a smooth journey. The office improves travel planning and check-in procedures by providing timely support, clear instructions, and a welcoming atmosphere, making every trip easy and stress-free for all travelers.