Newark Liberty International Airport (EWR)
Newark Liberty International Airport (EWR) is a major international airport serving Newark and the wider New York metropolitan area. Located in Newark and Elizabeth, New Jersey, the airport is operated by the Port Authority of New York and New Jersey and is one of the region’s principal gateways for domestic and international air travel.
Airport code: EWR
Airport name: Newark Liberty International Airport
Location: Newark/Elizabeth, New Jersey, USA
Operator: Port Authority of New York and New Jersey
Number of passenger terminals: 3
Major airline hub: United Airlines
Newark Airport Contact Numbers and Email
| Service | Contact |
|---|---|
| General airport customer service | +1 (973) 961-6000 |
| Airport emergency / Port Authority Police | +1 (973) 961-6666 |
| Parking general information | +1 (888) 397-4636, select 2 |
| Parking lot operator | +1 (973) 961-6421 / +1 (973) 961-6422 |
| Towed vehicle information | +1 (973) 961-6183 |
| Airport Wi-Fi support | +1 (800) 880-4117 |
| TSA Cares / passenger assistance | +1 (855) 787-2227 |
| Accessibility email | airportcustomercare@panynj.gov |
| ADA/Section 504 and Title VI coordination | aviada@panynj.gov |
Newark Airport Emergency Contact Numbers
For an immediate airport emergency, medical emergency or police assistance, contact Port Authority Police at +1 (973) 961-6666. The same number is used for reporting a crime, accident or medical emergency in airport parking areas and for free emergency motor-vehicle assistance such as a flat tire.
| Emergency / Assistance | Number |
| Police, medical emergency, crime or accident at EWR | +1 (973) 961-6666 |
| Emergency motor-vehicle assistance in parking areas | +1 (973) 961-6666 |
| General airport assistance | +1 (973) 961-6000 |
| TSA Cares passenger assistance | +1 (855) 787-2227 |
| Wi-Fi technical support | +1 (800) 880-4117 |
Newark Airport Terminals
| Terminal | Main role | Major airlines / information | Check-in information |
| Terminal A | Domestic and international departures and arrivals | Air Canada, American Airlines, Delta, JetBlue and United | Airline check-in counters are on the departures level |
| Terminal B | Major international and domestic terminal | More than 30 airlines, including Lufthansa, Air France, Air India, SAS, Singapore Airlines and Turkish Airlines | Many airlines use Level 2 or Level 3 |
| Terminal C | Primarily United Airlines | United domestic and international flights | United check-in facilities; United also operates from Terminal A |
Newark Airport Check-In Counters
Check-in counters at Newark Airport are airline-specific, so passengers should verify their airline and terminal before arriving.
The airport’s current airline directory provides the terminal and check-in level for each carrier. Examples include:
| Airline | Terminal | Check-in level |
| Air Canada | A | Level 3 |
| American Airlines | A | Check airline/airport signage |
| Delta | A | Check airline/airport signage |
| JetBlue | A | Check airline/airport signage |
| Air India | B | Level 3 |
| Air France | B | Level 2 |
| Lufthansa | B | Level 3 |
| Singapore Airlines | B | Level 3 |
| SWISS | B | Level 3 |
| Turkish Airlines | B | Level 3 |
| United Airlines | A, B and C | Levels 2 and 3, depending on terminal |
Newark Airport Baggage Counter and Baggage Services
Newark Liberty International Airport provides baggage carts, baggage offices and oversized-baggage services. For a lost, delayed or damaged checked bag, the airline should normally be contacted first because the airline handles the checked baggage claim. The airport also provides baggage-service facilities for additional assistance.
Where should I go for baggage help at EWR?
- Checked baggage problem: Contact the airline that operated your flight.
- Lost personal item inside the airport: Use EWR’s lost-and-found service.
- Oversized baggage: Follow airport signs for oversized-baggage services.
- Baggage carts: Available in airport baggage-service areas.
- Baggage information: Airport Information Centers can help passengers find the appropriate airline or baggage office.
TSA Cares
Passengers with disabilities, medical conditions or other circumstances requiring additional screening assistance can use TSA Cares.
TSA Cares: +1 (855) 787-2227
Newark Airport Lounges
EWR has airline lounges and other passenger relaxation facilities across its terminals. Lounge access generally depends on airline, ticket class, frequent-flyer status, membership or other eligibility requirements.
| Terminal | Lounge | Type / notes |
| A | American Airlines Admirals Club | American Airlines lounge |
| A | Delta Sky Club | Delta lounge |
| A | United Club | United lounge |
| B | USO Lounge | Military community; Terminal B Level 2 near Door 9 |
| B | Lufthansa Group Lounge | Lufthansa Group lounge |
| B | SAS Lounge | Scandinavian Airlines lounge |
| B | British Airways Galleries Lounge | British Airways lounge |
| C | United Club – C74 | United lounge |
| C | United Club – C123 | Large United Club |
| C | United Polaris Lounge | Premium international business-class lounge |
Newark EWR Airport FAQs
What is the airport code for Newark Liberty International Airport?
The airport code is EWR.
How many terminals does Newark Airport have?
Newark Liberty International Airport has three passenger terminals: Terminal A, Terminal B and Terminal C.
Which terminal does United Airlines use at Newark Airport?
United Airlines operates from Terminal A and Terminal C, while Terminal B is used for certain United international arrivals. Passengers should check their individual flight information before traveling.
Which terminal does Air India use at Newark Airport?
Current airport information lists Air India in Terminal B, Level 3, with the airline’s customer-service and baggage number listed as +1 (888) 634-1407.
What is the Newark Airport phone number?
The general EWR airport customer-service number is +1 (973) 961-6000, available 24 hours a day, 7 days a week.
What is the Newark Airport emergency phone number?
For police assistance, medical emergencies, crimes and accidents at the airport, call +1 (973) 961-6666.
Where are the check-in counters at Newark Airport?
Check-in counters are located in the departure areas of Terminals A, B and C. The exact counter and level depend on the airline. The airport’s airline directory provides current terminal and check-in-level information.
Where can I report lost baggage at Newark Airport?
For lost or delayed checked baggage, contact the airline that operated your flight first. EWR also has baggage-service offices and airport lost-and-found resources for other types of lost property.
Is there TSA PreCheck at Newark Airport?
Yes. Newark Airport offers TSA PreCheck enrollment services, and expedited security programs including TSA PreCheck and CLEAR are available at EWR. Availability and operating hours vary.
Does Newark Airport have lounges?
Yes. EWR has multiple airline lounges, including American Airlines Admirals Club, Delta Sky Club, United Club, United Polaris Lounge, Lufthansa Group Lounge, SAS Lounge, British Airways Galleries Lounge and USO Lounge. Access rules vary by lounge.
Does Newark Airport have free Wi-Fi?
Yes. Passengers can connect to the “Free EWR WiFi” network. Wi-Fi support is available 24 hours a day at +1 (800) 880-4117.