Trigana Air Jayapura Office in Indonesia

Tickets, reservations, and customer service for domestic flights throughout Papua and other areas are offered by the Trigana Air Jayapura Office in Indonesia. It helps with reservations, scheduling queries, luggage assistance, and trip modifications and is close to Sentani and Jayapura. Through dependable passenger and cargo operations throughout Indonesia’s eastern provinces, the office plays a crucial part in bridging distant communities.

1. Office Address

Main local office: Ruko Pasifik Permai II, JL Reklamasi Pantai Apo No. 12, Blk. B, Bayangkara, Jayapura Utara, Kota Jayapura, Papua, Indonesia

2. Contact Numbers

Office phone: +62 967‑535699 / +62 967‑535666
Another line: +62 812 4897 7072
Support email: callcenter@trigana-air.com

3. Official Website

Website: https://www.trigana-air.com

4. Working Hours

open daily 24 hrs

5. Airport Location

Dortheys Hiyo Eluay (Sentani) International Airport
Jl. Bandara Sentani No. 2, Sentani, Jayapura, Papua 99352, Indonesia

6. Check‑in Area

Airport counter check‑in: Most domestic check‑ins are at the airport’s departure hall counters.
Typical opening times: counters open ~2 hrs before departure and close ~45 min prior.

7. Baggage Allowance

20 kg of checked baggage for Boeing flights and 10–15 kg for ATR propeller aircraft, with a 7 kg limit for cabin luggage.
As a guideline, aircraft on domestic routes have strict checked and cabin limits.

8. Special Meals

Special meals may not be available on shorter domestic flights.

9. Security Services

Standard airport security screening applies at Sentani Airport for all passengers (ID checks, carry‑on screening).
Contact Sentani Airport for specific security provisions.

10. Parking Areas

Airport parking: Sentani Airport offers vehicle parking near terminals.

11. Medical Services

On‑site medical / first aid station may be available at the airport terminal.

12. Smoking Areas

Smoking restricted inside terminals. typically have designated outdoor smoking zones.

For passengers in Papua who want flight assistance, the Trigana Air Jayapura Office is a crucial service location. It facilitates regional connectivity while streamlining reservations, ticket administration, and travel information. Its existence facilitates travelers’ access to reliable air transportation choices, improving the convenience, effectiveness, and coordination of trips to far-off locations.