The China Eastern Airlines office in Fuzhou, China, offered flight ticketing, booking assistance, and customer care to passengers at Fuzhou Changle International Airport. The service point, which was situated in the province of Fujian, provided round-the-clock support for reservations and travel-related questions. However, as part of operational adjustments, services will be moved online when the Fuzhou ticket office closes on December 31, 2025.
China Eastern Airlines – Fuzhou Office
- Office Location: Fuzhou, Fujian Province, People’s Republic of China
- Contact Phone (Local/Reservation): +86 591‑87544108 & +86 591‑87543997
- General Hotline: China Eastern 24 h customer hotline: +86 95530
- Fax: +86 591‑87545180
- Email: N/A
- Official Website: https://www.ceair.com
- Working Hours: Every day – 24hrs
- Online Services:
Airport Information – Fuzhou Changle International Airport
Nearby Airport: Fuzhou Changle International Airport (FOC)
- Airport Address: Changle District, Fuzhou, Fujian Province, China.
- Main Terminals: Terminal 1 & Terminal 2
- Check‑In Areas:
- Airline check‑in counters are located in the departure halls of the respective terminal.
- Terminal Info:
- Terminal 2 (T2) now carries most domestic flights, international flights may still use Terminal 1 or T3 depending on operations.
- Security Services:
- Standard airport security screening before boarding with shoes/belts removed at checkpoints.
- Medical Services:
- Airport clinic/medical services are available on the arrival floor for emergencies.
- Smoking Areas:
- Designated smoking areas are available inside departure areas.
- Parking Areas:
- Airport parking lots with fee‑based hourly/daily parking, shuttle service to terminals available.
- Other Airport Services:
- Lost & Found, Wi‑Fi, lounges, baggage carts, wheelchair & assistance services, duty‑free shops, restaurants, ATMs.
China Eastern Airlines – Baggage & Meals
- Baggage Allowance (general guidance):
- Checked & cabin baggage allowances depend on route and class. Domestic may include ~20 kg checked + up to ~8 kg hand baggage; international allowances vary by class and fare rules.
- Special Meals:
- Available on international flights with advance request (infant, vegetarian, religious meals etc.). Airlines require special meal requests at least 24–48 h before departure.
At Fuzhou Changle International Airport, the China Eastern Airlines Fuzhou Office has traditionally provided in-person travel help to local travelers. Passengers will switch to online channels and hotline support for bookings and travel needs as a result of the planned closure at the end of 2025, which reflects the airline’s move toward digital service delivery.