Wingo Airlines Caracas Office in Venezuela
The Wingo Airlines Caracas Office in Venezuela serves as a customer service center for passengers using the low-cost airline from Colombia. At the Oscar Machado Zuloaga International Airport in Charallave, Miranda (near Caracas), the office is open around-the-clock and helps with ticket purchases, flight check-in, baggage allowances, flight status, cancellations, rescheduling, and general travel concerns. The office’s local number is (+57) 601 3078133. It assists travelers prior to departure and arranges services for Wingo flights that link Venezuela with places like Bogotá and other locations.
Wingo Airlines — Caracas Office
1. Office Name: Wingo Airlines Caracas Office
2. Office Address: Located at Simón Bolívar International Airport (Maiquetía) – HXXX+M99, Maiquetía 1162, La Guaira, Venezuela
3. Contact Number (Office): (+57) 601 3078133
4. Alternate Local Phone (reported): (+58) 212-7201290
5. Email ID: facturacionfiscalwingo@wingo.com
6. Official Website: https://www.wingo.com
7. Working Hours: Open 24 hours every day
Airport Name & Code
8. Airport Name: Simón Bolívar International Airport
9. Airport Code: CCS (IATA)
10. Airport Contact: +58 424-2067470
11. Airport Address: Avenida Intercomunal del Aeropuerto Internacional, Maiquetía, Vargas, Venezuela
12. Terminals: International and Domestic terminals, connected by walkways and shuttles.
Baggage Allowance & Policy
13. Baggage Allowance:
• Carry-on baggage and checked baggage allowances depend on fare type (e.g., Economy/Go Basic, Go Plus, etc.)—details are provided on the official help center.
• Checked baggage: up to ~23 kg per bag within dimensions limits when included.
• Additional carry-ons (e.g., small pieces) must follow weight/size rules.
Pet & Animal Services
14. Pets (Cabin & Checked):
• Small and medium pets up to ~25 kg (55 lbs) may be accepted with fees.
• On some routes, pets might be accepted in the cabin with carrier restrictions and fees.
Travel Documents & Immigration/Customs
15. Travel Documents Required:
• Valid passport with required visas for destinations.
• Airline ticket or booking confirmation.
• No-fault or restrictive countries’ extra documentation (immigration, health, etc.)
16. Immigration & Customs: Standard formalities apply at international arrivals — passport control and customs screening.
Travel Insurance & Payment Methods
17. Travel Insurance: Wingo usually offers optional travel insurance during booking.
18. Payment Methods:
• Major credit & debit cards accepted online.
• May include online wallet/e-payments where supported.
• Airport counters may have limited payment options depending on local rules.
How to Reach the Airport
19. Public Transport Options:
• Shared buses between Caracas and the airport.
• Official taxis & rideshares from Caracas city center.
• Private transfers can be pre-booked.
Airport Facilities & Services
20. Wifi & Communication:
• Free Wi-Fi available throughout the airport.
• Public telephones available.
21. Trolleys / Luggage Carts:
• Available in both terminals.
• Beware of informal porters charging unofficial rates.
22. Immigration/Customs Counters: Present for international departures/arrivals — standard procedure.
Do’s and Don’ts
Do’s:
Arrive several hours before departure.
Verify passport, visas, and airline requirements before check-in.
Book additional baggage or pets in advance.
Don’ts:
Rely on unofficial taxi services — use registered taxi or pre-book.
Ignore local entry requirements (e.g., visas/health).
At Oscar Machado Zuloaga International Airport, the Wingo Airlines Caracas Office provides critical airline services around-the-clock, acting as a full-service support point for travelers in Venezuela. Travel plans with Wingo are made easier and more accessible by the office’s professional assistance with bookings, check-ins, and flight adjustments.