China Eastern Airlines London Office – Flights & Services
The China Eastern Airlines London Office serves as the primary point of contact for passengers in the United Kingdom looking to manage flight bookings, ticket changes, baggage inquiries, and travel arrangements. This office ensures travelers can access all necessary services efficiently and plan international journeys smoothly.
| Category | Details |
|---|---|
| Airline Name | China Eastern Airlines |
| Office Name | China Eastern Airlines London Office |
| City | London |
| Country | United Kingdom |
| Office Type | City Sales & Passenger Service Office |
| Physical Office Address | 16 Upper Grosvenor Street, Mayfair, London W1K 7QD, United Kingdom |
| Nearest Major Airport | London Heathrow Airport (LHR) |
| Alternate Airport Options | London Gatwick Airport (LGW) |
| Airport Distance | Heathrow – approx. 16 miles from central London |
| Office Function | Reservations, ticket management, travel information |
| Official Website | https://uk.ceair.com |
| Contact Phone | +44 20 7495 5588 |
| Email Contact | london@ceair.com |
| Office Working Hours | Monday – Friday, 09:00 – 17:30 |
| Flight Booking Services | New reservations for domestic, regional, and international flights |
| Ticket Changes | Date changes, route modifications, fare upgrades |
| Check-in Guidance | Online check-in instructions and airport procedures |
| Baggage Allowance Info | Cabin and checked baggage rules by travel class |
| Excess Baggage | Prepaid options and excess baggage fees |
| Lost or Delayed Baggage | Claim procedures and tracking assistance |
| Refund Requests | Policy-based refund procedures and timelines |
| Cancellation Policies | Voluntary and schedule-related cancellations |
| Seat Selection | Advance reservations and preferred seating |
| Special Meal Requests | Dietary, medical, and religious meal options |
| Medical Travel Assistance | Fitness-to-fly documentation and guidelines |
| Unaccompanied Minor Travel | Age rules and booking requirements |
| Mobility Assistance | Wheelchair arrangements and airport coordination |
| Loyalty Program | Eastern Miles membership, earning and redemption options |
| Group Travel | Multi-passenger and corporate bookings |
| Payment Methods | Credit/debit cards and approved digital payment options |
| Best Time to Contact | Morning hours on weekdays |
| Service Coverage | Domestic, regional, long-haul, and partner airline routes |
Passengers flying with China Eastern Airlines in London can conveniently manage bookings, ticket changes, baggage inquiries, and loyalty program participation through the London office. With direct contact options and proximity to major airports, travelers can plan their journeys to China and other international destinations efficiently.