| Airline Name | Copa Airlines |
| Office Location | Fort Lauderdale, Florida, USA |
| Office Status | Active |
| Office Address | 100 Terminal Dr Terminal 1, Fort Lauderdale, FL 33315, United States |
| Airport Name | Fort Lauderdale-Hollywood International Airport |
| Airport Code | FLL |
| Nearest Terminal | Terminal 1 – Airline Ticketing Area |
| Office Type | Airport Ticketing & Customer Service |
| Counter Location | Check-in Desks near Gate D |
| Contact Phone Number | +17868402672 |
| Email Address | reservations@copaair.com |
| Working Hours | Mon–Sun: 24 hours |
| Official Website | https://www.copaair.com |
| Airline Alliance | Star Alliance Member |
| IATA Code | CM |
| ICAO Code | CMP |
| Country Served | United States, Panama & International |
| Primary Service Region | North America, Central America, Caribbean, South America |
| Global Head Office | Panama City, Panama |
| Head Office Phone | +507 304 2670 |
| Frequent Flyer Program | ConnectMiles |
| Loyalty Program Tiers | Silver, Gold, Platinum |
| Aircraft Operations | Boeing 737-700, 737-800 |
| Route Operations | International & Domestic Scheduled Services |
| Hub Connectivity | Tocumen International Airport (PTY), Panama |
| Seasonal Route Operations | Certain Caribbean and South America destinations |
| Check-in Availability | Airport Counter, Online, Mobile App |
| Mobile App Availability | iOS & Android App |
| Online Booking Availability | Available |
| E-Ticketing | Available |
| Ticketing Options | Online, Mobile App, Airport Counter |
| Refund & Rebooking Info | Fare rules apply; rebooking possible online or at counter |
| Same-Day Flight Change | Available per fare conditions |
| Payment Methods | Credit/Debit Cards, Travel Vouchers |
| Seat Selection Options | Standard, Preferred, Extra Legroom |
| Boarding Process | Zone-based Boarding |
| Baggage Information | Allowance varies by route and fare class |
| Carry-On Policy | One carry-on bag + personal item included |
| Oversized / Special Equipment | Accepted with prior arrangement |
| Cargo & Freight Services | Cargo handled via Copa Airlines Cargo at PTY |
| Special Travel Needs | Wheelchair and accessibility services available |
| Medical Travel Assistance | Prior arrangements required |
| Pet Travel Guidelines | Small pets in cabin; larger pets via cargo |
| Unaccompanied Minor Service | Available |
| Visa & Transit Info | Check destination-specific requirements |
| Lounge Access | Copa Club Lounge at PTY; partner lounge access at FLL via Star Alliance |
| Inflight Services | Meals, beverages, in-flight entertainment on long-haul routes |
| Inflight Wi-Fi | Available on select flights |
| Inflight Power Outlets | Available on select aircraft |
| Codeshare Partners | Star Alliance member airlines |
| Interline Agreements | Partner airlines worldwide |
| Lost & Found Desk | Fort Lauderdale-Hollywood International Airport Lost & Found |
| Claim Filing Process | Airport baggage desk or online claim form |
| Weather Disruption Handling | Flight rebooking or travel credit options |
| Parking Info | Short-term and long-term airport parking available |
| Public Transport Access | Shuttle, taxi, rideshare, bus services |
| Distance from City Center | Approx. 3 miles |
| Time Zone | Eastern Time Zone (UTC-5) |
| Environmental Initiatives | Fleet modernization and carbon reduction programs |
| Peak Travel Seasons | Winter, Spring Break, Holiday periods |
| After-Hours Handling | Online and mobile services available |
| Appointment Requirement | Not required |
| Accessibility Services | ADA-compliant airport facilities |
| Family Travel Options | Family seating and boarding assistance available |
| Corporate Travel Services | Dedicated corporate travel desk and group booking options |
| Frequent Flyer Redemption Options | Flight upgrades, partner airlines, hotel & car rentals |
| Travel Alerts & Notifications | Available via mobile app and email |
| Last Updated Date | December 2025 |
