Air Astana Tashkent Office in Uzbekistan
The official Air Astana ticketing and customer service office located in Tashkent, Uzbekistan, is called the Air Astana Tashkent Office. It assists travelers with travel information, check-in inquiries, flight reservations, ticket modifications, and cancellations. The office is situated in the Mirobad District’s Dmaar Plaza on Afrosiyab Street. For assistance prior to your flight, you can reach them via phone or email. They help passengers on flights to and from Tashkent, including those that travel internationally through Kazakhstan.
| Category | Details |
|---|---|
| Airline Office Name | Air Astana Tashkent Office |
| Address | 4a Afrosiab Str., Mirobad District, Business Center, Tashkent, Uzbekistan |
| Contact Number | +998 71 140 30 02 |
| call.centre@airastana.com | |
| Official Website | https://airastana.com |
| Working Hours | 24 hours |
| Nearby Airport | Tashkent International Airport – Main international airport serving Tashkent |
| Airport Address | Kumaryk Street 13, Tashkent, Uzbekistan |
| Airport Contact Number | +998 78 140 28 01 |
| Terminal | Terminal 2 (International) |
| Check-in Area | Air Astana check‑in desks in the International Terminal (Departures Hall). |
| Baggage Allowance | Depends on ticket class: Business class – up to 2 pieces (32 kg each), Sleeping Economy – 2 pieces (23 kg each), Economy ‑ up to 2 pieces (23 kg each). Carry‑on included per airline policy. |
| Online Check‑in | Available from 24 h to ~90 min before departure via the official website. |
| Special Meals | Available for dietary/religious needs; can be requested ≥24 h before flight via office, call center or website. |
| Security Services | Standard immigration/security checkpoints in terminal; managed by airport authorities. |
| Medical Services | Passenger medical assistance/first aid available inside Tashkent International Airport terminals. Standard airport medical service facilities exist. |
| Parking Areas | Short‑term and long‑term parking available outside the terminal; nearby airport parking lots like Lot 3 serve passengers. |
| Smoking Areas | Designated outdoor smoking zones are available outside security or in specific airport areas. |
| Other Airport Services | Baggage claim, immigration, lounges, cafes, duty free, taxis (e.g., Taxi Airport Tashkent), information desks. |
For reservations, modifications, and travel-related inquiries, the Air Astana Tashkent office provides dependable customer service. Their staff offers crucial support for a seamless trip, whether you require assistance with tickets or airline information. For travelers flying with Air Astana from Tashkent and beyond, it’s a handy local resource that guarantees amiable service and travel assistance.