EVA Air Da Nang Office in Vietnam: Address & Flight Info
The address of EVA Air’s Da Nang office in Vietnam is 69 Quang Trung Street, Hai Châu District, Đà Nẵng, 550000. For passengers flying with EVA Air, this office manages flight ticket purchases, cancellations, baggage concerns, check-in help, in-flight services, and customer support. During business hours (Monday through Friday, about 8:00–17:30), passengers can reach the office by phone at +84–236–3555588.
EVA Air – Da Nang Office
| Item | Details |
|---|---|
| Office Address | Ground floor, Cevimetal Building, 69 Quang Trung Street, Hai Châu 1 Ward, Hai Châu District, Da Nang 550000, Vietnam |
| Contact Number | +84-236-3555 588 +84-236-3555588 |
| Email ID | laxrrbr@evaair.com |
| Official Website | www.evaair.com |
| Working Hours (Office) | Monday–Friday 08:30–17:30; Sat–Sun closed. |
| Services Handled at Office | 1) Flight booking. 2) Ticketing. 3) Baggage issues. 4) Customer assistance(delays/cancellations). 5) Refund/changes. 6) In-flight / fare enquiries. 7) General support. |
| Airport Name | Da Nang International Airport (DAD)
| Airport Code (IATA) | DAD
| Airport Contact Number | +84-236-3539 555
| Airport Address | Nguyễn Văn Linh Street / Hoa Thuận Tây Ward, Hải Châu District, Da Nang 550000, Vietnam (
| Terminal for EVA Air flights | Terminal 2 (International)
Da Nang Airport — Facilities, Transport & Other Services
| Category | Information / Notes |
|---|---|
| Check-in / Baggage | Check-in counters for international flights typically open ~3 hours before departure and close ~50 min before departure for EVA flights. On arrival, baggage conveyor belts + baggage claim areas are available; free baggage trolleys are provided near belt 1, 3 and 4. |
| Free Trolleys | Yes — free baggage trolleys available near baggage carousels. |
| Free WiFi & Connectivity / SIM cards | Free WiFi available at the airport. There are counters near the Baggage Claim Hall selling local SIM cards for convenience. |
| Immigration & Customs | Standard immigration and customs procedures apply for arriving international passengers. The airport handles immigration and customs at respective arrival halls. |
| Other Airport Services | 1) Duty-free shops. 2) Currency exchange / ATMs/banks. 3) Information desks. 4) lost & found. 5) Food & drink outlets. 6) Vending machines. 7) Charging stations. 8) Travellers’ aid. 9) lounge/ waiting areas. |
| Transport to/from City (How to Reach Airport / How to Leave Airport) | Taxi / Ride-hailing: Metered taxis available 24/7 outside arrival halls. companies: Mai Linh Taxi, Tien Sa Taxi, VinaSun Taxi etc. Bus: City-bus service via Danabus — Route 12 connects airport to city. Stops outside International (Terminal 2) or Domestic (T1) arrival halls. Running ~05:30 to 19:00. Single fare ~ 8,000 VND. Tour-coach / shuttle / private-car options also available; follow signage for coach parking / pick-up zones. |
| Payment Methods (at airport/taxi etc.) | For taxis: many recommend having cash, because not all taxis accept cards — only some (like Tien Sa, VinaSun) may accept MasterCard/Visa. For parking at airport: pay via ticket → payment machine in arrivals hall or car park on exit. |
| Travel Insurance / Travel Documents / Visa / Immigration / Customs | For international flights, ensure you have valid passport + visa (if required by your nationality) before travel. At arrival, complete immigration and customs procedures as per airport rules. Keep your baggage claim tags until baggage is collected. If luggage is delayed or lost — you should contact the lost baggage/airline baggage-claim desk. For travel insurance: not provided by airport but recommended — maintain printed copy or digital copy to present if needed. Follow standard airport/do’s & don’ts: keep travel documents handy, don’t leave luggage unattended, use official taxis/buses or rideshare apps (avoid unmarked cars). The local blog on airport tips also recommends proper use of transport, verifying drivers, and having cash for small expenses. |
Pet & Animal Services
The accompanied pets, only dogs, cats, and rabbits, can be transported on EVA Air’s aircraft as checked baggage in the cargo compartment. Pets are not accepted in the cabin except for service dogs carried by disabled passengers. Pregnant animals and animals younger than 4 months will not be accepted for carriage.
Website: www.evaair.com/en-global/fly-prepare/baggage/travelling-with-pets
Practical Tips & Recommendations
- If you need to contact EVA Air in Da Nang, use the phone number +84-236-3555 588 or email laxrrbr@evaair.com.
- For airport arrival or departure: aim to reach airport at least 2 – 3 hours before international flight to allow time for check-in, security, immigration.
- Use official taxis or trusted rideshare apps (ride-hailing) rather than unmarked taxis — especially if you’re new to Da Nang; have cash ready in local currency (VND) for taxis.
- If travelling with checked baggage: collect baggage at the conveyor belts, use the free trolleys available, and keep your baggage tags until you retrieve luggage.
- For connectivity: you can use the free WiFi in the airport, or buy a local SIM card at counters near baggage claim — useful for ride-hailing, calls, or internet access.
Travelers in central Vietnam may more easily arrange their flights thanks to EVA Air’s Da Nang Office, which offers a useful local contact point for reservations, baggage issues, and other travel support.