Air France Delhi Office in India
Passengers can book flights, manage bookings, and obtain travel information with the assistance of the Air France Delhi Office in India. The employees help with special services, baggage regulations, refunds, and check-in instructions. Additionally, the office assists tourists with group reservations, airline modifications, and the need for travel documents. Whether traveling for business or pleasure, passengers can easily organize their travels thanks to its customer-friendly service.
Air France – Delhi Office & Contact Info
- Office Address (India): Indira Gandhi International Airport, New Delhi, Delhi 110037
- Alternate / Corporate Address: 8th Floor, Tower 8C, Cyber City, DLF Phase II, NH-8, Gurugram, Haryana 122002
- Customer / Reservation Phone (India Toll-Free): 1800 419 2033
- Email ID (for Indian customers / Internet-sales): mail.internetsales.in@airfrance.fr
- Official Website (India/Global booking & info): wwws.airfrance.in
- Working Hours (office / phone support): Usually Mon–Fri 08:00–20:00 IST; Weekends/Holidays 09:00–17:00 IST
Airport & Terminal / Flight-Related Details for Delhi
- Airport for Air France flights: Indira Gandhi International Airport (DEL), New Delhi
- Terminal used by Air France at DEL: Terminal 1 (International) for arrivals and departures.
- Check-in Area: Check-in counters (and self-service kiosks) for Air France are located on the departure level of Terminal 1, near the entrance.
- Recommended Arrival Time (for International Flight): It is recommended to arrive at least ~3 hours before departure for Air France flights.
- Airport Code: DEL
Baggage, Lost & Luggage Inquiry & Related Services
- Air France handles baggage allowance and services — including lost/delayed baggage claims — via its India customer-care number: 1800 419 2033
- For baggage-related queries specific to Delhi: India-based lost/delayed baggage numbers: +91 11 4963 8128 / +91 11 4963 8132
- For lost/delayed baggage or missing items, contact Air France customer support as soon as possible (within 7 days for baggage damage/loss, per policy)
Airport Facilities: Lounges, Smoking Area, Parking, Amenities
- Lounge Access: At Terminal 1 (DEL), there is at least one lounge — Encalm Lounge — available for eligible passengers (or via paid lounge pass) in Terminal 1D domestic departures.
- Smoking Areas: Smoking is generally prohibited in terminal common areas; but there are designated smoking zones inside certain lounges or after security / in arrival / food-court areas. For DEL Terminal 1, smoking zones exist post security hold area — especially in food-courts or lounge-zones.
- Parking Areas: The airport provides parking at all three terminals (T1, T2, T3).
- Other Amenities (common at IGI / Terminal 1): As a major international airport, IGI offers typical airport services: lounges (with Wi-Fi, refreshments, etc.), restrooms (likely with accessible / PH-friendly toilets), terminal food courts / duty-free / retail shops. For example, Encalm Lounge provides Wi-Fi, internet terminal, seating, refreshments.
Nearby Hotels
| Hotel | Approx Distance |
|---|---|
| Lemon Tree Premier, Delhi Airport | ~4–5 km from Terminal 1 |
| Roseate House, New Delhi | In “Aerocity” near IGI — close to airport terminals. |
| Pullman New Delhi Aerocity Hotel | Near IGI Airport / Aerocity, convenient for transit stays. |
| Aloft New Delhi Aerocity | Also close to IGI Airport / Aerocity region. |
Travel-Tips (For Air France Passengers via DEL)
- Arrive early: For international flights with Air France, arriving at least 3 hours before departure is advisable.
- Check luggage allowances in advance: Baggage allowance can vary depending on class/route — contact Air France customer-care (1800 419 2033) or check your booking for confirmed baggage policy.
- Smoking rules: IGI is mostly smoke-free — smoke only in designated lounge/food-court smoking zones.
- Lounge access: If you don’t have premium class or lounge-eligibility, you may still get access via paid lounge passes (e.g. Encalm Lounge) — useful for long layovers.
- Nearby stay options: If landing late or leaving early, hotels near Aerocity / IGI are very convenient (short distance, airport shuttle/metro connectivity).
- For baggage issues (loss/delay): Report immediately — keep baggage tags & boarding pass, and call Air France India’s customer-care number.
- Confirm all services ahead: Because facilities like child-care rooms, dedicated mobile-charging zones, or PH-toilets are not always clearly documented online, it’s best to call the airport or Air France support if you need these services.
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Travelers in need of prompt and clear support can rely on the Air France Delhi Office. The staff makes sure travelers have a seamless experience with everything from ticketing to baggage assistance and travel updates. The office offers trustworthy advice whether you need it before or after your trip. For Air France travelers in India, it continues to be a reliable service location.